HP dx2290 Service Reference Guide - HP Compaq dx2290 Business PC - Page 102

Solving Processor Problems, Solving CD-ROM and DVD Problems

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Table D-13 Solving Memory Problems (continued) Out of memory error. Cause Solution Memory configuration may not be set up correctly. Use the Device Manager to check memory configuration. You have run out of memory to run the application. Check the application documentation to determine the memory requirements. Memory count during POST is wrong. Cause The memory modules may not be installed correctly. Integrated graphics may use system memory. Solution Check that the memory modules have been installed correctly and that proper modules are used. No action required. Insufficient memory error during operation. Cause Solution Too many Terminate and Stay Resident programs (TSRs) are Delete any TSRs that you do not need. installed. You have run out of memory for the application. Check the memory requirements for the application or add more memory to the computer. Solving Processor Problems If you encounter processor problems, common causes and solutions are listed in the following table. Table D-14 Solving Processor Problems Poor performance is experienced. Cause Solution Processor is hot. 1. Make sure the airflow to the computer is not blocked. 2. Make sure the fans are connected and working properly (some fans only operate when needed). 3. Make sure the processor heatsink is installed properly. Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the following table or to the documentation that came with the optional device. 94 Appendix D Troubleshooting Without Diagnostics

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Out of memory error.
Cause
Solution
Memory configuration may not be set up correctly.
Use the Device Manager to check memory configuration.
You have run out of memory to run the application.
Check the application documentation to determine the memory
requirements.
Memory count during POST is wrong.
Cause
Solution
The memory modules may not be installed correctly.
Check that the memory modules have been installed correctly
and that proper modules are used.
Integrated graphics may use system memory.
No action required.
Insufficient memory error during operation.
Cause
Solution
Too many Terminate and Stay Resident programs (TSRs) are
installed.
Delete any TSRs that you do not need.
You have run out of memory for the application.
Check the memory requirements for the application or add
more memory to the computer.
Solving Processor Problems
If you encounter processor problems, common causes and solutions are listed in the following table.
Table D-14
Solving Processor Problems
Poor performance is experienced.
Cause
Solution
Processor is hot.
1.
Make sure the airflow to the computer is not blocked.
2.
Make sure the fans are connected and working properly
(some fans only operate when needed).
3.
Make sure the processor heatsink is installed properly.
Solving CD-ROM and DVD Problems
If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the
following table or to the documentation that came with the optional device.
Table D-13
Solving Memory Problems (continued)
94
Appendix D
Troubleshooting Without Diagnostics