HP dx6120 HP Business Desktop dx6100 Series Personal Computers Service Referen - Page 194
POST Error Messages, Control, Panel, Screen Message, Probable Cause, Recommended Action
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POST Error Messages Screen Message 163-Time & Date Not Set 164-Memory Size Error Probable Cause Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. CMOS jumper may not be properly installed. Memory amount has changed since the last boot (memory added or removed). Memory configuration is incorrect. 201-Memory Error RAM failure. 213-Incompatible memory Module in memory Socket(s) X,X,X 214-DIMM Configuration Warning 219-ECC Memory Module Detected ECC Modules not supported on this platform A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with the chipset. Populated DIMM configuration is not optimized. Recently added memory module(s) support ECC memory error correction. Recommended Action Set the date and time under Control Panel or in F10 Setup depending on the operating system. If the problem persists, replace the RTC battery. Check for proper placement of the CMOS jumper, if applicable. Press F1 to save the memory changes. Run Computer Setup (F10 Setup). Make sure memory module(s) (if any) are installed properly. If third party memory has been added, test using HP-only memory. Verify proper memory module type. Run Computer Setup (F10 Setup) or Windows utilities. Ensure memory and continuity modules are installed correctly. Verify proper memory module type. Remove and replace memory module(s) one at a time to isolate faulty module. Replace the faulty memory module(s). If error persists after replacing memory modules, replace the system board. Verify proper memory module type. Try another memory socket. Replace memory with a module conforming to the SPD standard. Rearrange the DIMMS so that each channel has the same amount of memory. If additional memory was recently added, remove it to see if the problem remains. Check product documentation for memory support information. C-2 361293-003 Service Reference Guide, dx6100