IBM 2621483 User Guide - Page 15

Getting Service, Appendix A., Features and Specifications, Product Warranties and Notices

Page 15 highlights

Universal Serial Bus (USB) Problems 103 Modem Problems 104 PC Card Problems 105 Printer Problems 106 External Monitor Problems 107 Other Option Problems 109 Software Problems 110 Other Problems 111 Recovering Lost or Damaged Software 112 Using the PC-Doctor Program 112 Using the ThinkPad Software Selections CD 112 Using the Recovery CD 113 ThinkPad Web Site or Bulletin Board 114 Getting Service 115 Information on Your Computer 116 Option List 116 Identification Numbers 116 Problem Recording Sheet 117 Customer Service and Support 118 Online Support Services 118 Fax Information 118 Help by Telephone 119 EasyServ 120 Getting Help Around the World 120 Purchasing Additional Services 121 Enhanced PC Support Line 121 Ordering Support Line Services 122 Warranty and Repair Services 122 Appendix A. Features and Specifications 125 Features 126 Specifications 128 IBM Power Cords 130 Appendix B. Product Warranties and Notices 133 Notices 138 Year 2000 Readiness and Instructions 138 Trademarks 139 Macrovision Copyright Protection Statement 139 Electronic Emission Notices 140 xv

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Universal Serial Bus (USB) Problems
.............
103
Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
104
PC Card Problems
........................
105
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
106
External Monitor Problems
....................
107
Other Option Problems
......................
109
Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
110
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
111
Recovering Lost or Damaged Software
..............
112
Using the PC-Doctor Program
..................
112
Using the ThinkPad Software Selections CD
.........
112
Using the Recovery CD
.....................
113
ThinkPad Web Site or Bulletin Board
..............
114
Getting Service
. . . . . . . . . . . . . . . . . . . . . . . . . . .
115
Information on Your Computer
...................
116
Option List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
116
Identification Numbers
. . . . . . . . . . . . . . . . . . . . . .
116
Problem Recording Sheet
....................
117
Customer Service and Support
...................
118
Online Support Services
.....................
118
Fax Information
. . . . . . . . . . . . . . . . . . . . . . . . . .
118
Help by Telephone
........................
119
EasyServ
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
120
Getting Help Around the World
.................
120
Purchasing Additional Services
...................
121
Enhanced PC Support Line
...................
121
Ordering Support Line Services
.................
122
Warranty and Repair Services
..................
122
Appendix A.
Features and Specifications
...........
125
Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
126
Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
IBM Power Cords
...........................
130
Appendix B.
Product Warranties and Notices
........
133
Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
138
Year 2000 Readiness and Instructions
.............
138
Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
139
Macrovision Copyright Protection Statement
.........
139
Electronic Emission Notices
...................
140
xv