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Intermec PF4i PF2i and PF4i Mid-Range Printer User's Manual - Page 107

Troubleshooting and Maintaining the Printer

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4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 93

Section	Page
Send Feedback	12
Global Services and Support	12
Warranty Information	12
Web Support	12
Send Feedback	12
Telephone Support	12
Who Should Read This Manual	12
Related Documents	13
Chapter 1 - Using the Printer	15
Learning About the Printer	16
Identifying the Parts of the Printer	16
Selecting a Printer Language	17
Understanding the Control Panel	19
Understanding the Buttons	19
Understanding the LEDs	20
Understanding the Screen	20
Understanding the Printer Sounds	21
Loading Media	21
Loading Media for Tear-Off Printing	22
Loading Tear-Off Media With Quick-Load Guides	28
Loading Media for Peel-Off Printing	30
Loading Media for Cut-Off Printing (PF4i Only)	38
Loading Media From an External Supply	44
Loading Ribbon	44
Printing a Test Label	50
Creating and Printing Labels	53
Printing on RFID Media (PF2i Only)	53
Chapter 2 - Connecting the Printer	55
Connecting the Printer to Your PC	56
Connecting the Printer to a PC Through the Serial Port	56
Connecting the Printer to a PC Through the USB Device Port	57
Connecting the Printer to a PC Through the IEEE 1284 Port	57
Connecting the Printer to Your Network	58
Setting Up Ethernet Communications	58
Manually Configuring IP Settings	60
Setting Up 802.11 Radio Communications	61
Configuring 802.11 Wireless Security Using Fingerprint	64
Configuring 802.11 Wireless Security Using IPL	67
Connecting Peripherals to the USB Host Port	71
Using a USB Mass Storage Device	71
Connecting a Keyboard to the USB Host Port	72
Connecting a Bar Code Scanner to the USB Host Port	72
Connecting a USB Hub to the USB Host Port	73
Chapter 3 - Configuring the Printer	75
Configuring Your Printer	76
Configuring Your Printer From the Screen	76
Configuring Your Printer From the Printer Home Page	78
Configuring Communications Settings	79
Configuring Media Settings	79
Configuring RFID Settings (PF2i With RFID Option)	80
Configuring Print Engine Settings	81
Configuring Web Shell Settings	82
Configuring Alerts	83
Configuring General Network Settings	85
Configuring Mail Settings	87
Configuring SNMP Settings	89
Configuring TCP/IP Settings	91
Configuring the Network Type	93
Configuring Avalanche Settings	94
Configuring SmartSystems Settings	95
Configuring Wireless LAN Settings	96
Configuring 802.1x Settings	98
Configuring Your Printer With PrintSet	100
Configuring Your Printer With Commands Sent From Your PC	100
Configuring Your Printer Using SmartSystems Foundation	101
Configuring Your Printer Using Wavelink Avalanche	102
Choosing an Ethernet or Wireless Network	102
Choosing the Network Type From the Printer Screen	103
Choosing the Network Type Using Printer Commands	103
Upgrading Firmware	104
Downloading Fonts and Graphics	106
Chapter 4 - Troubleshooting and Maintaining the Printer	107
Troubleshooting the Printer	108
Contacting Product Support	108
Understanding Error Messages	109
Troubleshooting Printer Problems and Finding Solutions	113
Resetting the Printer	118
Adjusting the Printer	119
Adjusting the Pressure Arm	120
Adjusting the Label Stop Sensor	121
Adjusting the Printhead Pressure	125
Adjusting the Ribbon Break Shaft	126
Installing Quick-Load Guides	126
Maintaining the Printer	129
Cleaning the Printer	129
Cleaning the Exterior of the Printer	130
Cleaning the Media Guides	130
Cleaning the Printhead	132
Replacing the Printhead	134
Appendix A - Specifications	139
Specifications	140
Interfaces	142
RS-232 Serial Interface	142
USB Interface	143
USB Host Interface	144
Ethernet Interface	144
Parallel IEEE 1284 Interface	145
Media Specifications	146
Accessories for the Printer	159
Appendix B - Default Settings	161
Default Configuration	162
Fingerprint Default Configuration	162
IPL Default Configuration	165
Appendix C - Fingerprint and IPL Setup Menus	169
Fingerprint Setup Menus	170
Fingerprint Main Level Setup Menu	170
Fingerprint Ser-Com,UART1 Menu	170
Fingerprint Net-Com,NET1 Menu	170
Fingerprint COM Menu	171
Fingerprint Network Menu	171
Fingerprint RFID Menu	171
Fingerprint Feedadj Menu	171
Fingerprint Media Menu	172
Fingerprint Print Defs Menu	173
IPL Setup Menus	174
IPL Main Level Setup Menu	174
IPL Ser-Com Menu	174
IPL COM Menu	174
IPL Network Menu	175
IPL RFID Menu	175
IPL Test/Service Menu	175
IPL Media Menu	176
IPL Configuration Menu	176
Appendix D - Advanced Configuration	177
Printer File System (Fingerprint)	178
Device Tree Structure	178
Devices and Directories	178
Customizing the Printer Home Page	180
Web Style Guide Files	181
Content of a Web Style Guide File	181
Required Environment Variables	181
Optional Environment Variables	182
x-www-url-Encoding Syntax Rules	183
Memory and Storage	184
Creating a Web Style Guide File	184
Index	185
Numerics	186
A	186
B	186
C	186
D	186
E	187
F	187
G	187
H	187
I	187
K	188
L	188
M	189
N	189
O	189
P	189
R	190
S	191
T	191
U	192
V	192
W	192