Intermec PF4i PF2i and PF4i Mid-Range Printer User's Manual - Page 117

RFID Problems and Possible Solutions, RFID MODE is enabled. Change MODE to DISABLE.

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Chapter 4 - Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions Problem Possible Solution I loaded my printer with RFID media, but it is not writing to the tags. After you load RFID media, restart the printer or run a TESTFEED to let the printer identify the RFID media type. The RFID kit is installed, but The printer is not communicating properly with the RFID "RFID" does not appear in the setup hardware. For help, contact your local Intermec tree. representative. When I try to set RFID MODE to ENABLE, I get one of these error messages: An RFID kit is not installed in the printer. For help, contact your local Intermec representative. • "Error in filename" (Fingerprint or Intermec Direct Protocol) • "No RFID support" (IPL) None of the RFID commands work, RFID MODE is disabled. Change MODE to ENABLE. and I get this message: "RFID Inactive." Printing on regular media (not RFID MODE is enabled. Change MODE to DISABLE. RFID) is slow and halted in between labels. I am using an application to write to • The printer may not recognize the RFID media type. For RFID tags, and the printer is printing "VOID" labels. Fingerprint printers, run a TESTFEED. For IPL printers, raise and lower the printhead, and then press F or turn on the printer. • You may need to modify the TAGADJUST parameter. • You may need to adjust the output power (field strength) to the antenna. When I try to perform a TESTFEED, • Make sure that you are using RFID media. I get this message, "No tag found." • You may need to modify the TAGADJUST parameter. • The tag may be broken. Try printing on a different label. I get this error message: "Not supported by tag type." (Fingerprint) This error message indicates that a command: • may be trying to access a tag data segment that is not available on the RFID media. • is being used with a level of security that is not allowed by the tag type. Make sure that you are using the appropriate media for your application. PF2i and PF4i Mid-Range Printer User's Manual 103

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Chapter 4 — Troubleshooting and Maintaining the Printer
PF2i and PF4i Mid-Range Printer User’s Manual
103
RFID Problems and Possible Solutions
Problem
Possible Solution
I loaded my printer with RFID
media, but it is not writing to the
tags.
After you load RFID media, restart the printer or run a
TESTFEED to let the printer identify the RFID media type.
The RFID kit is installed, but
“RFID” does not appear in the setup
tree.
The printer is not communicating properly with the RFID
hardware. For help, contact your local Intermec
representative.
When I try to set RFID MODE to
ENABLE, I get one of these error
messages:
•
“Error in filename” (Fingerprint
or Intermec Direct Protocol)
•
“No RFID support” (IPL)
An RFID kit is not installed in the printer. For help, contact
your local Intermec representative.
None of the RFID commands work,
and I get this message: “RFID
Inactive.”
RFID MODE is disabled. Change MODE to ENABLE.
Printing on regular media (not
RFID) is slow and halted in between
labels.
RFID MODE is enabled. Change MODE to DISABLE.
I am using an application to write to
RFID tags, and the printer is
printing “VOID” labels.
•
The printer may not recognize the RFID media type. For
Fingerprint printers, run a TESTFEED. For IPL printers,
raise and lower the printhead, and then press
F
or turn
on the printer.
•
You may need to modify the TAGADJUST parameter.
•
You may need to adjust the output power (field strength)
to the antenna.
When I try to perform a TESTFEED,
I get this message, “No tag found.”
•
Make sure that you are using RFID media.
•
You may need to modify the TAGADJUST parameter.
•
The tag may be broken. Try printing on a different label.
I get this error message: “Not
supported by tag type.”
(Fingerprint)
This error message indicates that a command:
•
may be trying to access a tag data segment that is not
available on the RFID media.
•
is being used with a level of security that is not allowed by
the tag type.
Make sure that you are using the appropriate media for
your application.