Kenwood DNN770HD User Manual - Page 79

Resetting the Navigation System - troubleshooting

Page 79 highlights

Return to the Top page Troubleshooting Error Message Cause Disconnected The iPod/Bluetooth audio player (iPod, Bluetooth is selected as a source although audio player) no iPod/Bluetooth audio player is connected. Solution Change the source to any source other than iPod/Bluetooth. Connect an iPod/Bluetooth audio player, and change the source to iPod/ Bluetooth again. No Media file The connected USB device contains no playable audio file. Media was played that doesn't have data recorded that the unit can play. See Playable Media and Files (P.158) and try another USB device. USB Device Error!! The connected USB device is rated a current capacity higher than the allowable limit. Check the USB device. Some trouble may have occurred to the connected USB device. Change the source to any source other than USB. Remove the USB device. Authorization Error Connection to the iPod has failed. • Remove the iPod and then reconnect it. • The unit does not support the iPod. See Connectable iPod/iPhone (P.160). Update your iPod The iPod's software is an older version which the unit can not support. The unit may not support the connected iPod model. Confirm that the software for the iPod is the latest version. See Connectable iPod/iPhone (P.160). Navigation Error. Please turn on power again later. The communication error has occurred due to severely cold temperature. Turn on power again after warming your car interior. Network is Not connected to Wi-Fi. disconnected Connect to Wi-Fi. Account Error Logged in using Guest or Administrator account. To link to the Route Collector site, log in using Owner or User account and then use the Storage application. Your Dropbox and Kenwood accounts are not linked. Dropbox account information is not Log in Route Collector site and register the registered to the logged in Owner Dropbox account or User account. Return to the Top page Troubleshooting ÑÑSiriusXM Error Message Cause Check Tuner A SiriusXM tuner is not connected to this navigation system. Solution Check the connection to the SiriusXM tuner. Subscription The SiriusXM subscription has been Updated - Press renewed. Return To Continue Channel Not Available The currently selected channel is unavailable. Ch The currently selected channel is Unsubscribed not subscribed to. Check Antenna No antenna is connected to the SiriusXM tuner. No Signal No SiriusXM radio signal is received. Touch [ 6 ] to clear the error message. - - Check that an antenna is connected to the SiriusXM tuner. - Resetting the Navigation System If the navigation system or the connected device fails to operate properly, reset the navigation system. 1 Press the button. The unit returns to factory settings. HOME 6 HOME NOTE • Disconnect the USB device before pressing the button. Pressing the button with the USB device connected can damage the data stored in the USB device. For how to disconnect the USB device, see How to Play Media (P.20). • When the navigation system is turned on after resetting, the Initial SETUP screen appears. See Initial setup (P.16). TEL 6 156 157

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Return to the Top page
Troubleshooting
Return to the Top page
Troubleshooting
Error Message
Cause
Solution
Disconnected
(iPod, Bluetooth
audio player)
The iPod/Bluetooth audio player
is selected as a source although
no iPod/Bluetooth audio player is
connected.
Change the source to any source other than
iPod/Bluetooth. Connect an iPod/Bluetooth
audio player, and change the source to iPod/
Bluetooth again.
No Media file
The connected USB device contains
no playable audio file. Media was
played that doesn’t have data
recorded that the unit can play.
See
Playable Media and Files (P.158)
and
try another USB device.
USB Device
Error!!
The connected USB device is rated
a current capacity higher than the
allowable limit.
Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.
Authorization
Error
Connection to the iPod has failed.
Remove the iPod and then reconnect it.
The unit does not support the iPod.
See
Connectable iPod/iPhone (P.160)
.
Update your
iPod
The iPod’s software is an older
version which the unit can not
support.
The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
See
Connectable iPod/iPhone (P.160)
.
Navigation
Error. Please
turn on power
again later.
The communication error has
occurred due to severely cold
temperature.
Turn on power again after warming your car
interior.
Network is
disconnected
Not connected to Wi-Fi.
Connect to Wi-Fi.
Account Error
Logged in using Guest or
Administrator account.
To link to the Route Collector site, log in using
Owner or User account and then use the
Storage application.
Your Dropbox
and Kenwood
accounts are
not linked.
Dropbox account information is not
registered to the logged in Owner
or User account.
Log in Route Collector site and register the
Dropbox account
Ñ
SiriusXM
Error Message
Cause
Solution
Check Tuner
A SiriusXM tuner is not connected
to this navigation system.
Check the connection to the SiriusXM tuner.
Subscription
Updated - Press
Return To
Continue
The SiriusXM subscription has been
renewed.
Touch [
6
] to clear the error message.
Channel Not
Available
The currently selected channel is
unavailable.
Ch
Unsubscribed
The currently selected channel is
not subscribed to.
Check Antenna
No antenna is connected to the
SiriusXM tuner.
Check that an antenna is connected to the
SiriusXM tuner.
No Signal
No SiriusXM radio signal is received.
Resetting the Navigation System
If the navigation system or the connected device fails to operate properly, reset the navigation
system.
1
Press the <Reset> button.
The unit returns to factory settings.
HOME
NOTE
Disconnect the USB device before pressing the <Reset> button. Pressing the <Reset> button with the USB device
connected can damage the data stored in the USB device. For how to disconnect the USB device, see
How to
Play Media (P.20)
.
When the navigation system is turned on after resetting, the Initial SETUP screen appears. See
Initial setup
(P.16)
.