Kodak I1410 User Guide - Page 69

Problem Possible Solution Documents are skewed during scanning Make sure that: • the document side guides are adjusted to fit the documents being fed. • documents are being fed perpendicular to the feed module. • documents are being fed in the center of the ADF. • all staples and paper clips have been removed from the documents. • the feed module, separator module, and drive rollers are clean. • the scanner cover is firmly closed and latched. Scanner pauses excessively during scanning Make sure that: • the host computer meets minimum requirements for scanning. • there is enough free space on the hard disk drive. • all other applications are closed. • the USB connection is 2.0. You can also try changing the scanning options (compression, etc.) in your scanning application. Documents are multifeeding Make sure that: • the leading edges of all batched documents are centered in the ADF so that each document will come in contact with the feed rollers. • the feed module and separator module are clean and not worn. • documents with an unusual texture or surface are fed manually. Roller marks or streaks appear on documents after scanning Clean the feed module, separator module, and drive rollers. Refer to Chapter 6, Maintenance. Vertical lines appear on the image • Clean the imaging guides. Refer to Chapter 5, Maintenance. Received an unexpected error from the This error should rarely be seen, but if it does do the following: scanner • power off the scanner • restart your PC • power on the scanner • try again If this problem persists, contact Service. A-61550 July 2008 65