Konica Minolta bizhub 4020i bizhub 5020i/4020i Quick Guide - Page 48

Paper Low, Print Data Full, Print Unable, Received Fax, Replace Toner, Scan Unable, Self-Diagnostic

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Error Message Paper Low Paper Low T1 Paper Low T2 Paper Low T3 Print Data Full Print Unable ## Received Fax ## Replace Toner Scan Unable Scan Unable ## Self-Diagnostic Cause The paper tray is nearly empty. Action Refill the paper in the paper tray indicated on the LCD. The machine's memory is full. Press and delete the previously stored secure print data. The machine has a mechanical problem. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact customer support. An unprinted received fax To print the received fax, load the is waiting to print on the correct size of paper in the tray indicated correct size paper. on the LCD. Paper sizes available for fax printing are Letter, Legal, Folio and A4. The toner cartridge is at the end of its life. The machine stops all print operations. Replace the toner cartridge with a new one. While memory is available, faxes are stored in the memory. The document is too long for 2‑sided scanning. Press . For 2-sided scanning, use Letter, Legal, or Folio size paper. Other paper must be within the following size: Length: 5.9 to 14.1 in. (150 to 357.6 mm) Width: 5.7 to 8.6 in. (146 to 218 mm) The machine has a mechanical problem. • Press and hold to turn off the machine, and then turn it on again. • If the problem continues, contact customer support. The temperature of the fuser unit does not rise to a specified temperature within the specified time. The fuser unit is too hot. Press and hold to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on. 42

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Error Message
Cause
Action
Paper Low
Paper Low T1
Paper Low T2
Paper Low T3
The paper tray is nearly
empty.
Refill the paper in the paper tray
indicated on the LCD.
Print Data Full
The machine’s memory is
full.
Press
and delete the previously
stored secure print data.
Print Unable
##
The machine has a
mechanical problem.
•
Press and hold
to turn off the
machine, wait a few minutes, and
then turn it on again.
•
If the problem continues, contact
customer support.
Received Fax
##
An unprinted received fax
is waiting to print on the
correct size paper.
To print the received fax, load the
correct size of paper in the tray indicated
on the LCD. Paper sizes available for
fax printing are Letter, Legal, Folio and
A4.
Replace Toner
The toner cartridge is at
the end of its life. The
machine stops all print
operations.
While memory is
available, faxes are
stored in the memory.
Replace the toner cartridge with a new
one.
Scan Unable
The document is too long
for 2
‑
sided scanning.
Press
. For 2-sided scanning, use
Letter, Legal, or Folio size paper. Other
paper must be within the following size:
Length: 5.9 to 14.1 in. (150 to 357.6
mm)
Width: 5.7 to 8.6 in. (146 to 218 mm)
Scan Unable
##
The machine has a
mechanical problem.
•
Press and hold
to turn off the
machine, and then turn it on again.
•
If the problem continues, contact
customer support.
Self-Diagnostic
The temperature of the
fuser unit does not rise to
a specified temperature
within the specified time.
Press and hold
to turn off the
machine, wait a few seconds, and then
turn it on again. Leave the machine idle
for 15 minutes with the power on.
The fuser unit is too hot.
42