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Konica Minolta bizhub 42 bizhub 36/42 Copy Operations User Guide - Page 82

When a problem is detected call a service representative

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8.1 When a problem is detected (call a service representative) 8 8 Troubleshooting This chapter describes troubleshooting. 8.1 When a problem is detected (call a service representative) If a problem is detected, perform the operation described in the message. If the problem is not resolved, perform the following operations, and then contact your service representative. Problems that cannot be corrected by the user 1 Write down the malfunction code in the Service Call screen. 2 Turn off the Power Switch. 3 Unplug the machine. 4 Contact your service representative and inform them of the written down malfunction code. bizhub 42/36 8-2

Section	Page
Table of contents	2
1 Introduction	6
1.1 Welcome	6
1.1.1 User's guides	6
1.1.2 User's Guide	6
1.2 Conventions used in this manual	7
1.2.1 Symbols used in this manual	7
To use this machine safely	7
Procedural instruction	7
Key symbols	8
1.2.2 Original and paper indications	8
Original and paper sizes	8
Original and paper indications	8
2 Part names and their functions	10
2.1 Option configuration	10
2.2 Main Body	11
2.2.1 Outside of the main body (front)	11
2.2.2 Outside of the main body (rear)	12
2.2.3 Inside of the main body	13
2.2.4 Control Panel	14
Adjusting the angle of the Control Panel	15
2.2.5 Touch Panel	16
2.3 Option	18
Finisher FS-529	18
3 Using this machine	20
3.1 Turning on or off the machine	20
3.2 Basic copy operations	21
3.2.1 Placing originals	21
Loading the original into the ADF	21
Placing the original on the Original Glass	22
3.2.2 Basic copy operations	22
3.2.3 Copy operations using multiple functions	23
Functions that cannot be combined	25
3.3 Help	26
4 Control Panel Keys	28
Control Panel and functions	28
4.1 About Start, Stop, Reset, C (Clear), and Power Save	30
Start	30
Stop	30
Reset	30
C (Clear)	30
Power Save	30
4.2 About Copy, Folder, E-mail, and Fax	32
Copy	32
Folder	32
E-mail	32
Fax	33
4.3 Utility/Counter	34
Accessibility	35
4.4 Mode Memory	37
4.5 Access	38
Controlling access to the machine by user/account (user authentication/account track)	38
4.6 Interrupt	40
5 Copy Function	42
5.1 [Original Size]	43
Copying mixed originals	43
5.2 [Paper]	44
Configuring a custom size	45
5.3 [Zoom]	46
5.4 [Duplex/Combine]	47
5.5 [Density]	49
5.6 [Original Type]	50
5.7 [Finishing]	51
5.8 [Proof Copy]	53
5.9 [Separate Scan]	54
5.10 [ID Copy]	55
5.11 [Page Margin]	57
5.12 [Image Quality]	58
5.13 [Mode Check]	59
5.14 [Job]	60
6 [User Settings]	63
6.1 [Machine Settings]	64
6.2 [Copy Settings]	66
6.3 [Scan Settings]	67
6.4 [Print Settings]	68
6.5 [Fax Settings]	69
7 Maintenance	71
7.1 Paper	71
7.1.1 Checking the paper	71
Replenishment message	71
Precautions regarding the use of paper	71
Paper storage	71
7.1.2 Loading paper	72
Loading paper in Tray 2, Tray 3, Tray 4, or Tray 5	72
Loading paper into the Tray 1 (Bypass Tray)	73
7.2 Consumables	75
Checking consumables	75
7.2.1 Replacement message	75
7.2.2 Checking consumables status	77
7.3 Number of Sheets Printed	78
Viewing counters	78
Checking the total number of pages printed	78
7.4 Cleaning procedure	79
Slit Scan Glass	79
Original Glass, Control Panel, Paper Take-Up Roller	79
Housing, Original Pad	80
8 Troubleshooting	82
8.1 When a problem is detected (call a service representative)	82
Problems that cannot be corrected by the user	82
8.2 Troubleshooting table	83
Simple troubleshooting	83
Main messages and their remedies	86
Icons that appear in the touch-panel screen	88
9 Authentication unit	90
9.1 Using authentication unit	90
Logging in to this machine	90
Authentication with IC Card	91
Authentication with IC Card + Password	92
10 Specifications	94
10.1 Paper	94
Paper types and paper capacities	94
10.2 Machine specifications	95
bizhub 42/36	95
Auto Duplex Unit	96
Reverse Automatic Document Feeder	97
10.3 Options	98
Paper Feed Cabinet PC-211	98
Finisher FS-529	99
Authentication Unit AU-201	100
11 Appendix	102
11.1 Glossary	102
12 Index	105
12.1 Index by item	105