Konica Minolta bizhub 42 bizhub 36/42 Copy Operations User Guide - Page 83

Troubleshooting table

Page 83 highlights

8.2 Troubleshooting table 8 8.2 Troubleshooting table Simple troubleshooting The following explains simple troubleshooting procedures. If the problem is not corrected after the described operation is performed, contact your service representative. Description of problem The machine does not start up when the Power Switch is turned on Copying does not start The image is light. The image is dark. The image is partially obscured or blurry. There are dark specks or spots throughout the printed output There are streaks in the printed output Check points Is power being supplied from the electrical outlet? Remedy Correctly insert the power supply plug into the electrical outlet. Is the Top Right Door of the machine open? Is there any paper that matches the original? Is the copy density set to [-]? Is the paper damp? Is the copy density set to [+]? Was the original not pressed close enough against the Original Glass? Is the paper damp? Was the original not pressed close enough against the Original Glass? Is the Original Glass dirty? Is the Slit Scan Glass dirty? Is the Original Pad dirty? Was the original printed on highly translucent material, such as diazo photosensitive paper or OHP transparencies? Is a 2-sided original being copied? Securely close the Top Right Door of the machine. Load paper of the appropriate size into the paper tray. Press [+] in the Density screen to copy at the desired copy density. (p. 5-9) If the above does not resolve the problem, make settings in [Maintenance Menu] available from Admin Settings. For details, refer to the [User's Guide Administrator Operations]. Replace with new paper. (p. 7-3) Press [-] in the Density screen to copy at the desired copy density. (p. 5-9) If the above does not resolve the problem, make settings in [Maintenance Menu] available from Admin Settings. For details, refer to the [User's Guide Administrator Operations]. Position the original so that it is pressed closely against the Original Glass. (p. 3-4) Replace with new paper. (p. 7-3) Position the original so that it is pressed closely against the Original Glass. (p. 3-4) Wipe the Original Glass with a soft, dry cloth. (p. 7-10) Clean the Slit Scan Glass with a dry cloth. (p. 7-10) Clean the Original Pad with a soft cloth dampened with a mild detergent. (p. 7-11) Place a blank sheet of paper on top of the original. (p. 3-4) If a thin 2-sided original is being copied, the print on the back side may be reproduced on the front side of the copy. In the Background Removal screen, select a lighter background density. (p. 5-18) bizhub 42/36 8-3

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bizhub 42/36
8-3
8.2
Troubleshooting table
8
8.2
Troubleshooting table
Simple troubleshooting
The following explains simple troubleshooting procedures. If the problem is not corrected after the described
operation is performed, contact your service representative.
Description of problem
Check points
Remedy
The machine does not start up
when the
Power Switch
is
turned on
Is power being supplied from the
electrical outlet?
Correctly insert the power supply
plug into the electrical outlet.
Copying does not start
Is the
Top Right Door
of the ma-
chine open?
Securely close the
Top Right
Door
of the machine.
Is there any paper that matches
the original?
Load paper of the appropriate
size into the paper tray.
The image is light.
Is the copy density set to [-]?
Press [+] in the Density screen to
copy at the desired copy density.
(p. 5-9)
If the above does not resolve the
problem, make settings in [Main-
tenance Menu] available from
Admin Settings. For details, refer
to the [User's Guide Administra-
tor Operations].
Is the paper damp?
Replace with new paper. (p. 7-3)
The image is dark.
Is the copy density set to [+]?
Press [-] in the Density screen to
copy at the desired copy density.
(p. 5-9)
If the above does not resolve the
problem, make settings in [Main-
tenance Menu] available from
Admin Settings. For details, refer
to the [User's Guide Administra-
tor Operations].
Was the original not pressed
close enough against the
Origi-
nal Glass
?
Position the original so that it is
pressed closely against the
Original Glass
. (p. 3-4)
The image is partially obscured
or blurry.
Is the paper damp?
Replace with new paper. (p. 7-3)
Was the original not pressed
close enough against the
Origi-
nal Glass
?
Position the original so that it is
pressed closely against the
Original Glass
. (p. 3-4)
There are dark specks or spots
throughout the printed output
There are streaks in the printed
output
Is the
Original Glass
dirty?
Wipe the
Original Glass
with a
soft, dry cloth. (p. 7-10)
Is the
Slit Scan Glass
dirty?
Clean the
Slit Scan Glass
with a
dry cloth. (p. 7-10)
Is the
Original Pad
dirty?
Clean the
Original Pad
with a
soft cloth dampened with a mild
detergent. (p. 7-11)
Was the original printed on highly
translucent material, such as dia-
zo photosensitive paper or OHP
transparencies?
Place a blank sheet of paper on
top of the original. (p. 3-4)
Is a 2-sided original being cop-
ied?
If a thin 2-sided original is being
copied, the print on the back side
may be reproduced on the front
side of the copy. In the Back-
ground Removal screen, select a
lighter background density.
(p. 5-18)