Konica Minolta bizhub 42 bizhub 36/42 Copy Operations User Guide - Page 87

Troubleshooting table, Toner Bottle, Staple Cartridge, Power Switch, Message, Cause, Remedy

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8.2 Troubleshooting table 8 Message [Total counter by user has reached the limit.] [Total counter by account reached the limit.] [Cover Open] [Cover is open. Close all covers properly.] [ADF Initialize Error] [Open and close ADF cover.] [Toner is low] [Prepare new toner bottle.] [Replace toner] [Replace toner by following the instruction and close front door.] [Imaging Unit Missing] [Drum and Developing Unit is not set.] [Replace Staples] [Replace the staple cartridge.] [Exceeds the no. of pages being stapled.] [Exceeds the number of pages that can be stapled. Cancel stapling.] [Misfeed Detected] [Misfeed was detected. Remove the paper.] [Reset Originals] [Reset the following number of originals xxx] [Job Registration Limit Over] [Registered jobs reached limit. Wait for job registration to complete.] [Locked due to failed access attempts. Contact the administrator.] [Service Call] [Error occurred. Power OFF and ON, or contact Service with Trouble Code; xxx] When the message that prompts the replacement of the following consumables: • Drum Unit • Fusing Unit • Developing Unit • Developer Cause The limit on the number of pages that can be printed has been reached. Since a machine door or cover is open or an option is not installed correctly, the machine is unable to make copies. The ADF cover is not securely set. The toner is about to run out. Toner is depleted. The imaging unit is not properly set. The staples have run out. The number of printed pages exceeds the maximum number of pages that can be stapled. Since a paper jam occurred, the machine is unable to make copies. After clearing a paper jam, it is necessary to reload certain pages of the original that have already been fed through the ADF. Copy, scan or fax transmission operations were repeated while printing or transmissions could not be performed. The authentication information has become invalid since the authentication attempts have failed the specified number of times. The administrator password has become invalid since the authentication attempts have failed the specified number of times. The machine malfunctioned and is unable to make copies. Consumables need replacement. Or consumables have been used beyond the specified period. Remedy Contact the administrator of the machine. Make sure that all doors and covers of this machine and options are closed securely. Open the ADF cover, and close it again. Prepare a spare Toner Bottle for replacement following the guidance contained in your maintenance agreement. Replace the Toner Bottle following the guidance contained in your maintenance agreement. Contact your service representative. Replace the Staple Cartridge. Terminate the job. Clear the jammed paper. Load the indicated original pages into the ADF. Wait a while. The error is canceled. Turn the machine off, then on again. Turn off the Power Switch, and then wait at least 10 seconds before turning it on again. Take a remedy according to the message displayed in the screen. If the problem is not resolved or released, inform your service representative of the malfunction code displayed in the screen. Contact your service representative. bizhub 42/36 8-7

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bizhub 42/36
8-7
8.2
Troubleshooting table
8
[Total counter by user has
reached the limit.]
The limit on the number of pages
that can be printed has been
reached.
Contact the administrator of the
machine.
[Total counter by account
reached the limit.]
[Cover Open]
[Cover is open.
Close all covers properly.]
Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable
to make copies.
Make sure that all doors and
covers of this machine and op-
tions are closed securely.
[ADF Initialize Error]
[Open and close ADF cover.]
The
ADF
cover is not securely
set.
Open the
ADF
cover, and close it
again.
[Toner is low]
[Prepare new toner bottle.]
The toner is about to run out.
Prepare a spare
Toner Bottle
for
replacement following the guid-
ance contained in your mainte-
nance agreement.
[Replace toner]
[Replace toner by following the
instruction and close front door.]
Toner is depleted.
Replace the
Toner Bottle
follow-
ing the guidance contained in
your maintenance agreement.
[Imaging Unit Missing]
[Drum and Developing Unit is
not set.]
The imaging unit is not properly
set.
Contact your service representa-
tive.
[Replace Staples]
[Replace the staple cartridge.]
The staples have run out.
Replace the
Staple Cartridge
.
[Exceeds the no. of pages being
stapled.]
[Exceeds the number of pages
that can be stapled. Cancel sta-
pling.]
The number of printed pages ex-
ceeds the maximum number of
pages that can be stapled.
Terminate the job.
[Misfeed Detected]
[Misfeed was detected.
Remove the paper.]
Since a paper jam occurred, the
machine is unable to make cop-
ies.
Clear the jammed paper.
[Reset Originals]
[Reset the following number of
originals
xxx]
After clearing a paper jam, it is
necessary to reload certain pag-
es of the original that have al-
ready been fed through the
ADF
.
Load the indicated original pages
into the
ADF
.
[Job Registration Limit Over]
[Registered jobs reached limit.
Wait for job registration to com-
plete.]
Copy, scan or fax transmission
operations were repeated while
printing or transmissions could
not be performed.
Wait a while. The error is can-
celed.
[Locked due to failed access at-
tempts. Contact the administra-
tor.]
The authentication information
has become invalid since the au-
thentication attempts have failed
the specified number of times.
Turn the machine off, then on
again.
Turn off the
Power Switch
, and
then wait at least 10 seconds be-
fore turning it on again.
The administrator password has
become invalid since the authen-
tication attempts have failed the
specified number of times.
[Service Call]
[Error occurred. Power OFF and
ON, or contact Service with
Trouble Code; xxx]
The machine malfunctioned and
is unable to make copies.
Take a remedy according to the
message displayed in the
screen. If the problem is not re-
solved or released, inform your
service representative of the
malfunction code displayed in
the screen.
When the message that
prompts the replacement of the
following consumables:
•
Drum Unit
•
Fusing Unit
•
Developing Unit
•
Developer
Consumables need replace-
ment. Or consumables have
been used beyond the specified
period.
Contact your service representa-
tive.
Message
Cause
Remedy