Konica Minolta bizhub 42 bizhub 36/42 Copy Operations User Guide - Page 85

bizhub 42/36

8-5

8.2

Troubleshooting table

8

The original is not fed

Is the

ADF

slightly open?

Securely close the

ADF

.

Is the original one that does not

meet the specifications?

Check that the original is one

that can be loaded into the

ADF

.

(p. 10-5)

Is the original correctly loaded?

Position the original correctly.

(p. 3-3)

The

Finisher FS-529

does not

operate

Is any power being supplied to

the connector?

Check that the cord is correctly

inserted into the connector.

The staple is incorrectly posi-

tioned by 90

Has the staple position been cor-

rectly specified?

Specify the desired position for

stapling. (p. 5-11)

The pages that were fed out

were not uniformly loaded and

the staples are incorrectly posi-

tioned

Is the paper curled?

Remove the paper from the pa-

per tray, turn it over, and then

load it again.

Is there a gap between the

Lat-

eral Guide

in the paper tray and

the sides of the paper?

Slide the

Lateral Guide

in the

paper tray against the sides of

the paper so that there is no gap.

Is the paper type configured cor-

rectly?

Configure the paper type of the

selected tray correctly.

Though the authentication unit

is connected with this machine

sing a USB cable, the status in-

dicator LED does not light in

green

A malfunction of the USB port of

this machine is suspected.

Turn off the

Power Switch

of this

machine, disconnect the USB

cable from this machine or au-

thentication unit, and then con-

nect it again. Wait at least 10

seconds, and then turn on the

Power Switch

of this machine.

Though the authentication unit

is connected with the computer

using a USB cable, the status in-

dicator LED does not light in

green

MA malfunction of the USB port

of your computer is suspected.

Restart your computer.

Has the authentication unit driver

being installed correctly?

Check that the driver is correctly

installed in your computer.

For details, refer to the [User's

Guide Administrator Operations].

When message [Failed to au-

thenticate.] appears in the ma-

chine that failed in login

When [Card Authentication+

Password] is enabled

Did you enter the correct pass-

word?

Check the password, and then

enter the correct one if not.

Scanning does not start

Did you restart this machine after

connecting the authentication

unit to this machine?

Turn off the

Power Switch

of this

machine, disconnect the USB

cable from this machine or au-

thentication unit, and then con-

nect it again. Wait at least 10

seconds, and then turn on the

Power Switch

of this machine.

Connecting the authentication

unit to the computer starts the

hardware uninstall wizard

Is the USB port to which the au-

thentication unit is connected the

same as the one used when in-

stalling the driver?

If you connect the authentication

unit to a different USB port from

the one used when installing the

driver, the hardware uninstall

wizard may start. Use the same

USB port as the one used when

installing the driver.

For details, refer to the [User's

Guide Administrator Operations].

Description of problem

Check points

Remedy

Section	Page
Table of contents	2
1 Introduction	6
1.1 Welcome	6
1.1.1 User's guides	6
1.1.2 User's Guide	6
1.2 Conventions used in this manual	7
1.2.1 Symbols used in this manual	7
To use this machine safely	7
Procedural instruction	7
Key symbols	8
1.2.2 Original and paper indications	8
Original and paper sizes	8
Original and paper indications	8
2 Part names and their functions	10
2.1 Option configuration	10
2.2 Main Body	11
2.2.1 Outside of the main body (front)	11
2.2.2 Outside of the main body (rear)	12
2.2.3 Inside of the main body	13
2.2.4 Control Panel	14
Adjusting the angle of the Control Panel	15
2.2.5 Touch Panel	16
2.3 Option	18
Finisher FS-529	18
3 Using this machine	20
3.1 Turning on or off the machine	20
3.2 Basic copy operations	21
3.2.1 Placing originals	21
Loading the original into the ADF	21
Placing the original on the Original Glass	22
3.2.2 Basic copy operations	22
3.2.3 Copy operations using multiple functions	23
Functions that cannot be combined	25
3.3 Help	26
4 Control Panel Keys	28
Control Panel and functions	28
4.1 About Start, Stop, Reset, C (Clear), and Power Save	30
Start	30
Stop	30
Reset	30
C (Clear)	30
Power Save	30
4.2 About Copy, Folder, E-mail, and Fax	32
Copy	32
Folder	32
E-mail	32
Fax	33
4.3 Utility/Counter	34
Accessibility	35
4.4 Mode Memory	37
4.5 Access	38
Controlling access to the machine by user/account (user authentication/account track)	38
4.6 Interrupt	40
5 Copy Function	42
5.1 [Original Size]	43
Copying mixed originals	43
5.2 [Paper]	44
Configuring a custom size	45
5.3 [Zoom]	46
5.4 [Duplex/Combine]	47
5.5 [Density]	49
5.6 [Original Type]	50
5.7 [Finishing]	51
5.8 [Proof Copy]	53
5.9 [Separate Scan]	54
5.10 [ID Copy]	55
5.11 [Page Margin]	57
5.12 [Image Quality]	58
5.13 [Mode Check]	59
5.14 [Job]	60
6 [User Settings]	63
6.1 [Machine Settings]	64
6.2 [Copy Settings]	66
6.3 [Scan Settings]	67
6.4 [Print Settings]	68
6.5 [Fax Settings]	69
7 Maintenance	71
7.1 Paper	71
7.1.1 Checking the paper	71
Replenishment message	71
Precautions regarding the use of paper	71
Paper storage	71
7.1.2 Loading paper	72
Loading paper in Tray 2, Tray 3, Tray 4, or Tray 5	72
Loading paper into the Tray 1 (Bypass Tray)	73
7.2 Consumables	75
Checking consumables	75
7.2.1 Replacement message	75
7.2.2 Checking consumables status	77
7.3 Number of Sheets Printed	78
Viewing counters	78
Checking the total number of pages printed	78
7.4 Cleaning procedure	79
Slit Scan Glass	79
Original Glass, Control Panel, Paper Take-Up Roller	79
Housing, Original Pad	80
8 Troubleshooting	82
8.1 When a problem is detected (call a service representative)	82
Problems that cannot be corrected by the user	82
8.2 Troubleshooting table	83
Simple troubleshooting	83
Main messages and their remedies	86
Icons that appear in the touch-panel screen	88
9 Authentication unit	90
9.1 Using authentication unit	90
Logging in to this machine	90
Authentication with IC Card	91
Authentication with IC Card + Password	92
10 Specifications	94
10.1 Paper	94
Paper types and paper capacities	94
10.2 Machine specifications	95
bizhub 42/36	95
Auto Duplex Unit	96
Reverse Automatic Document Feeder	97
10.3 Options	98
Paper Feed Cabinet PC-211	98
Finisher FS-529	99
Authentication Unit AU-201	100
11 Appendix	102
11.1 Glossary	102
12 Index	105
12.1 Index by item	105

Konica Minolta bizhub 42 bizhub 36/42 Copy Operations User Guide - Page 85

Troubleshooting table, Finisher FS-529, eral Guide, Lateral Guide, Power Switch, Description - specification

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