Kyocera FS-1028MFP FS-1028MFP/1128MFP Operation Guide Rev-3 - Page 353

Corrective Actions, Troubleshooting, OPERATION GUIDE

Page 353 highlights

Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Printouts are too dark. Copies have a moire pattern (dots grouped together in patterns and not aligned uniformly). Printouts are not clear. Printouts are dirty. Printouts are fuzzy. Images are skewed. Paper often jams. Printouts are wrinkled. Is the machine in Auto Density mode? Is the machine in Manual Density mode? Is the original a printed photograph? Did you choose appropriate image quality for the original? Is the platen or the document processor dirty? Is the charger wire dirty? Is the machine being used in very humid conditions? Are the originals placed correctly? Is the paper loaded correctly? Is the paper loaded correctly? Is the paper of the supported type? Is it in good condition? Is the paper curled, folded or wrinkled? Are there any loose scraps or jammed paper in the machine? Is the paper damp? Is the paper set in a proper orientation? Set the correct density level for auto density. Select the correct density level. When changing the default density level, adjust the density manually and choose the desired level. Set the image quality to [Photo]. Select appropriate image quality. Clean the platen or the document processor. Clean the charger wire. Clean the charger wire. When placing originals on the platen, align them with the original size indicator plates. When placing originals in the optional document processor, align the original width guides securely before placing the originals. Check the position of the paper width guides. Load the paper correctly. Remove the paper, turn it over, and reload it. Replace the paper with new paper. Remove any jammed paper. Replace the paper with new paper. Change the orientation in which the paper is positioned. - 5-13 - 5-12 5-12 - - - 2-42 2-43 2-43 2-26 2-26 2-26 10-11 2-26 - 10 OPERATION GUIDE 10-3

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Troubleshooting
OPERATION GUIDE
10-3
10
Printouts are too dark.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
Is the machine in Manual
Density mode?
Select the correct density level.
5-13
When changing the default density
level, adjust the density manually
and choose the desired level.
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Photo].
5-12
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality.
5-12
Printouts are dirty.
Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
Is the charger wire dirty?
Clean the charger wire.
Printouts are fuzzy.
Is the machine being used in
very humid conditions?
Clean the charger wire.
Images are skewed.
Are the originals placed
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
2-42
When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.
2-43
Is the paper loaded
correctly?
Check the position of the paper
width guides.
2-43
Paper often jams.
Is the paper loaded
correctly?
Load the paper correctly.
2-26
Is the paper of the supported
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
2-26
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
2-26
Are there any loose scraps or
jammed paper in the
machine?
Remove any jammed paper.
10-11
Printouts are
wrinkled.
Is the paper damp?
Replace the paper with new paper.
2-26
Is the paper set in a proper
orientation?
Change the orientation in which the
paper is positioned.
Symptom
Checkpoints
Corrective Actions
Reference
Page