Lenovo 9935B3U User Manual - Page 70

Creating, diagnostic, CD/DVD, image, Running, diagnostics, diskettes, Rescue, Recovery, workspace

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PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from: http://www.lenovo.com/support The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if the Lenovo System Toolbox and the PC-Doctor for Windows PE have not been successful in isolating a possible problem. You can run the PC-Doctor for DOS from a diagnostic CD/DVD image or diagnostic diskettes that you create. You can also run the PC-Doctor for DOS from the Rescue and Recovery workspace. Note: It is important to create a diagnostic CD/DVD image or diagnostic diskettes in case PC-Doctor for DOS cannot be run from the Rescue and Recovery workspace. Creating a diagnostic CD/DVD image To create a diagnostic CD/DVD image, download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from http://www.lenovo.com/support After you download the image, you can create the CD/DVD using any CD/DVD burning software. Running diagnostics from the disc or diskettes To run diagnostics from the diagnostic CD/DVD image or diagnostic diskettes that you created, do the following: 1. Make sure the computer is turned off. 2. If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device. 3. Insert the disc into the optical drive or the first diagnostic diskette into the diskette drive. 4. Restart the computer. Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See "Selecting a startup device" on page 53 for instructions on how to change the startup device. 5. When the diagnostics program opens, follow the instructions on the screen. Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette. 6. When the program finishes, be sure to remove the disc or diskette from the drive. 7. Select the diagnostic test you want to run. Press the F1 key for additional help. Running diagnostics from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace, do the following: Note: If you did not create a diagnostic CD/DVD image, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key when you turn on the computer. 62 User Guide

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PC-Doctor
for
DOS
You
can
also
download
the
latest
version
of
the
PC-Doctor
for
DOS
diagnostic
program
from:
The
PC-Doctor
for
DOS
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace
and
runs
independently
of
the
Windows
operating
system.
Use
PC-Doctor
for
DOS,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
the
Lenovo
System
Toolbox
and
the
PC-Doctor
for
Windows
PE
have
not
been
successful
in
isolating
a
possible
problem.
You
can
run
the
PC-Doctor
for
DOS
from
a
diagnostic
CD/DVD
image
or
diagnostic
diskettes
that
you
create.
You
can
also
run
the
PC-Doctor
for
DOS
from
the
Rescue
and
Recovery
workspace.
Note:
It
is
important
to
create
a
diagnostic
CD/DVD
image
or
diagnostic
diskettes
in
case
PC-Doctor
for
DOS
cannot
be
run
from
the
Rescue
and
Recovery
workspace.
Creating
a
diagnostic
CD/DVD
image
To
create
a
diagnostic
CD/DVD
image,
download
a
self-starting
bootable
CD/DVD
image
(known
as
an
ISO
image)
of
the
diagnostic
program
from
After
you
download
the
image,
you
can
create
the
CD/DVD
using
any
CD/DVD
burning
software.
Running
diagnostics
from
the
disc
or
diskettes
To
run
diagnostics
from
the
diagnostic
CD/DVD
image
or
diagnostic
diskettes
that
you
created,
do
the
following:
1.
Make
sure
the
computer
is
turned
off.
2.
If
you
are
running
diagnostics
from
diskettes
using
a
USB
diskette
drive,
plug
in
the
USB
device.
3.
Insert
the
disc
into
the
optical
drive
or
the
first
diagnostic
diskette
into
the
diskette
drive.
4.
Restart
the
computer.
Note:
If
the
diagnostic
program
does
not
start,
you
might
not
have
your
optical
drive
or
diskette
drive
set
as
a
startable
device.
See
“Selecting
a
startup
device”
on
page
53
for
instructions
on
how
to
change
the
startup
device.
5.
When
the
diagnostics
program
opens,
follow
the
instructions
on
the
screen.
Note:
If
you
are
running
diagnostics
from
a
diskette,
when
prompted,
remove
the
first
diskette
and
insert
the
second
diskette.
6.
When
the
program
finishes,
be
sure
to
remove
the
disc
or
diskette
from
the
drive.
7.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
do
the
following:
Note:
If
you
did
not
create
a
diagnostic
CD/DVD
image,
you
can
run
the
PC-Doctor
for
DOS
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
when
you
turn
on
the
computer.
62
User
Guide