Lenovo PC 300GL Using your Personal Computer - PC300GL - 6561, 6591 - Page 111

Diagnostic Programs, IBM Enhanced Diagnostics

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Diagnostic Programs IBM provides programs that you can run to diagnose hardware and some software problems. Several utility programs that provide helpful information about your computer are also included. IBM Enhanced Diagnostics A startable IBM Enhanced Diagnostic diskette image is provided on your hard disk and the Ready-to-Configure Utility Program CD. It can also be downloaded from the following World Wide Web page: http://www.us.pc.ibm.com/desktop/support/desktop_support.html This diagnostic program runs independently of the operating system. The user interface for running the diagnostics and utilities is provided by Watergate Software's PC-Doctor. You can use this program to test the hardware (and some software) components of your computer. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. This section contains instructions for: Creating an IBM Enhanced Diagnostic diskette from the image on your hard disk. Starting the program from diskette. To create an IBM Enhanced Diagnostic diskette: 1. Close the Welcome to Windows 95 window (or Windows NT window) if it is open. 2. Double-click on the Welcome - Click Here to Begin folder. 3. In the IBM Welcome Center window, click on Getting Started. The related information is displayed. 4. Scroll to and click on Start the software installation utility in the Installing Additional Software section. 5. When the Ready-to-Configure utility menu appears, click on the Install Applications button. 6. In the Installation Choices window, click on IBM Enhanced Diagnostic to highlight it; click on the Add button to move the title to the panel on the right; then click on the Install button. Chapter 6. Solving Problems 97

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Diagnostic Programs
IBM provides programs that you can run to diagnose hardware and some software
problems.
Several utility programs that provide helpful information about your
computer are also included.
IBM Enhanced Diagnostics
A startable
IBM Enhanced Diagnostic
diskette image is provided on your hard disk
and the
Ready-to-Configure Utility Program
CD.
It can also be downloaded from the
following World Wide Web page:
This diagnostic program runs independently of the operating system.
The user
interface for running the diagnostics and utilities is provided by Watergate
Software's PC-Doctor.
You can use this program to test the hardware (and some software) components of
your computer.
This method of testing is generally used when other methods are
not accessible or have not been successful in isolating a problem suspected to be
hardware related.
This section contains instructions for:
±
Creating an
IBM Enhanced Diagnostic
diskette from the image on your hard disk.
±
Starting the program from diskette.
To create an
IBM Enhanced Diagnostic
diskette:
1.
Close the Welcome to Windows 95 window (or Windows NT window) if it is
open.
2.
Double-click on the
Welcome - Click Here to Begin
folder.
3.
In the IBM Welcome Center window, click on
Getting Started
.
The related
information is displayed.
4.
Scroll to and click on
Start the software installation utility
in the Installing
Additional Software section.
5.
When the Ready-to-Configure utility menu appears, click on the
Install
Applications
button.
6.
In the Installation Choices window, click on
IBM Enhanced Diagnostic
to
highlight it; click on the
Add
button to move the title to the panel on the right;
then click on the
Install
button.
Chapter 6.
Solving Problems
97