Lenovo PC 300GL Using your Personal Computer - PC300GL - 6561, 6591 - Page 113

PC-Doctor for Windows NT, CoSession Remote, Installing Files from Option Diskettes

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PC-Doctor for Windows NT The PC-Doctor for Windows NT (4.0) program is provided on the Ready-to-Configure Utility Program CD. This diagnostic program is designed specifically for the Windows NT operating environment and can be used only when Windows NT is active. This program not only tests the hardware, but also analyzes certain software components of your computer. The program is especially useful in isolating problems related to the operating system and device drivers. To use the PC-Doctor for Windows NT program: 1. If you have not already done so, install the program onto your hard disk. (Information about installing software from the Ready-to-Configure Utility Program CD is in About Your Software.) 2. To run the program after it is installed, select it from the Programs choice on the Start menu and follow the instructions on the screen. Help is available online. CoSession Remote CoSession Remote is a remote-control diagnostic program that can be used by another individual, such as an IBM technical support representative or your in-house administrator, to help diagnose from a remote location, problems with your computer. CoSession is provided on the Ready-to-Configure CD for your computer. To use CoSession, it must be installed in your computer. Important Before attempting to use CoSession, contact IBM or your in-house administrator for specific instructions on setting up and using the program. Installing Files from Option Diskettes An optional device or adapter might come with a diskette. Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options. Until you install the necessary files, the new device or adapter might cause error messages. If your optional device or adapter comes with a diskette, you might need to install some configuration (.CFG) files or diagnostic files (.EXE or .COM) from the diskette to your hard disk. Refer to the documentation that comes with the option to see if you need to install files. Chapter 6. Solving Problems 99

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PC-Doctor for Windows NT
The PC-Doctor for Windows NT (4.0) program is provided on the
Ready-to-Configure
Utility Program
CD.
This diagnostic program is designed specifically for the
Windows NT operating environment and can be used only when Windows NT is
active.
This program not only tests the hardware, but also analyzes certain software
components of your computer.
The program is especially useful in isolating
problems related to the operating system and device drivers.
To use the PC-Doctor for Windows NT program:
1.
If you have not already done so, install the program onto your hard disk.
(Information about installing software from the
Ready-to-Configure Utility
Program
CD is in
About Your Software
.)
2.
To run the program after it is installed, select it from the Programs choice on
the Start menu and follow the instructions on the screen.
Help is available
online.
CoSession Remote
CoSession Remote is a remote-control diagnostic program that can be used by
another individual, such as an IBM technical support representative or your
in-house administrator, to help diagnose from a remote location, problems with
your computer.
CoSession is provided on the
Ready-to-Configure CD
for your
computer.
To use CoSession, it must be installed in your computer.
Important
Before attempting to use CoSession, contact IBM or your in-house administrator
for specific instructions on setting up and using the program.
Installing Files from Option Diskettes
An optional device or adapter might come with a diskette.
Diskettes that are
included in option packages usually contain files that the system needs for
recognizing and activating the options.
Until you install the necessary files, the new
device or adapter might cause error messages.
If your optional device or adapter comes with a diskette, you might need to install
some configuration (.CFG) files or diagnostic files (.EXE or .COM) from the diskette
to your hard disk.
Refer to the documentation that comes with the option to see if
you need to install files.
Chapter 6.
Solving Problems
99