Lenovo PC 300GL Using your Personal Computer - PC300GL - 6561, 6591 - Page 118

Using the World Wide Web, Getting Information by Fax, Getting Help Online

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Using the World Wide Web On the World Wide Web, the IBM Personal Computers home page has information about IBM Personal Computer products and support. The address for the IBM Personal Computer home page is: http://www.pc.ibm.com For information about specific Personal Computer products, visit the following pages: http://www.us.pc.ibm.com/intellistation/world/ http://www.us.pc.ibm.com/desktop/ http://www.us.pc.ibm.com/server/ http://www.us.pc.ibm.com/thinkpad/ http://www.us.pc.ibm.com/options/ You can select a country-specific Web site from these pages. Getting Information by Fax If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax free marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs). You can call the IBM PC Company Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. To access the IBM PC Company Automated Fax System, do the following: In the U.S., call 1-800-426-3395. In Canada, call 1-800-465-3299. Getting Help Online Online Housecall is a remote communication tool that allows an IBM technical-support representative to access your PC by modem. Many problems can be remotely diagnosed and corrected quickly and easily. In addition to a modem, a remote-access application program is required. This service is not available for servers. There might be a charge for this service, depending on the request. For more information about configuring your PC for Online Housecall: 104 Using Your Personal Computer

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Using the World Wide Web
On the World Wide Web, the IBM Personal Computers home page has information
about IBM Personal Computer products and support.
The address for the IBM
Personal Computer home page is:
For information about specific Personal Computer products, visit the following
pages:
You can select a country-specific Web site from these pages.
Getting Information by Fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada you can receive by fax free marketing and technical information on many
topics, including hardware, operating systems, and local area networks (LANs).
You can call the IBM PC Company Automated Fax System 24 hours a day, 7 days a
week.
Follow the recorded instructions, and the requested information will be sent
to your fax machine.
To access the IBM PC Company Automated Fax System, do the following:
±
In the U.S., call 1-800-426-3395.
±
In Canada, call 1-800-465-3299.
Getting Help Online
Online Housecall is a remote communication tool that allows an IBM
technical-support representative to access your PC by modem.
Many problems can
be remotely diagnosed and corrected quickly and easily.
In addition to a modem, a
remote-access application program is required.
This service is not available for
servers.
There might be a charge for this service, depending on the request.
For more information about configuring your PC for Online Housecall:
104
Using Your Personal Computer