Lenovo PC 300GL Using your Personal Computer - PC300GL - 6561, 6591 - Page 117
Using Electronic Support Services
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Using Electronic Support Services If you have a modem, you can get help from several popular services. Bulletin boards and online information services provide assistance through question-and-answer message areas, live chat rooms, searchable databases, and more. Technical information is available on a wide range of topics, such as: Hardware setup and configuration Preinstalled software OS/2, DOS, and Windows Networking Communications Multimedia In addition, the latest device driver updates are available. The IBM PC Company Bulletin Board System (BBS) can be reached 24 hours a day, 7 days a week. Modem speeds of up to 14 400 baud are supported. Long distance telephone charges might apply. To access the PC Company BBS: In the U.S., call 1-919-517-0001. In Canada: - In Halifax, call 902-420-0300. - In Montreal, call 514-938-3022. - In Toronto, call 905-316-4255 or 416-956-7877. - In Vancouver, call 604-664-6461 or 604-664-6464. - In Winnipeg, call 204-934-2735. Commercial online services that contain information about IBM products include: CompuServe Use the following GO words: APTIVA, IBMPS2, ThinkPad, PowerPC, ValuePoint, IBMSVR, or IBMOBI. PRODIGY Use the Jump command; type IBM and select PC Product Support. America Online Use the "Go to" keyword IBM Connect. Chapter 7. Getting Help, Service, and Information 103