Lenovo PC 300GL Using your Personal Computer - PC300GL - 6561, 6591 - Page 80

Solving POST Error Message Problems

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numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program. Diagnostic error messages Messages that appear if a hardware problem is detected by a diagnostic test program. The messages present text information that can be used to identify a failing part. Solving POST Error Message Problems: If you receive an error message during the power-on-self-test (POST), completing the steps outlined in this section might enable you to resolve the problem. Note If you have just added, removed, or changed the location of a device and you receive an error message, follow the procedure described in the Important text box on page 40. If the procedure on page 40 does not eliminate the error message, then proceed with the following instructions. 1. Write down all error code numbers and descriptions that appear on the screen as you start your computer. (Note that a single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on your computer.) 2. If you have set a power-on password, a password prompt appears. If you have set both power-on and administrator passwords, you can type either password at the password prompt. However, if you think you might need to change any settings in the Configuration/Setup Utility Program, type your administrator password at the password prompt. If you type your power-on password, you will be able to view error codes and error code descriptions displayed on the POST Startup Errors screen, and you will also be able to view limited information in the Configuration/Setup Utility Program. However, you will not be able to change any settings. 3. In the case of most errors, the Configuration/Setup Utility Program starts automatically so that you can attempt to identify and correct the problem. When the Configuration/Setup Utility Program starts, a screen labeled POST Startup Errors appears. (Note that the POST Startup Errors screen does not appear immediately. You must wait approximately one minute.) If the POST Startup Errors screen does not appear, proceed to step 6. 4. At the POST Startup Errors screen, select Continue if you want to access the Configuration/Setup Utility Program menu. Select Exit Setup if you want to exit the Configuration/Setup Utility Program. (See the following Important text 66 Using Your Personal Computer

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numeric messages.
For information about these software error messages, refer
to the information that comes with the operating system or application program.
±
Diagnostic error messages
Messages that appear if a hardware problem is detected by a diagnostic test
program.
The messages present text information that can be used to identify a
failing part.
Solving POST Error Message Problems:
If you receive an error message
during the power-on-self-test (POST), completing the steps outlined in this section
might enable you to resolve the problem.
Note
If you have just added, removed, or changed the location of a device and you
receive an error message, follow the procedure described in the
Important
text
box on page 40.
If the procedure on page 40 does not eliminate the error
message, then proceed with the following instructions.
1.
Write down all error code numbers and descriptions that appear on the screen
as you start your computer.
(Note that a single problem can cause several error
messages to appear.
When you correct the cause of the first error message, the
other error messages probably will not appear on the screen the next time you
turn on your computer.)
2.
If you have set a power-on password, a password prompt appears.
If you have
set both power-on and administrator passwords, you can type either password
at the password prompt.
However, if you think you might need to change any
settings in the Configuration/Setup Utility Program, type your administrator
password at the password prompt.
If you type your power-on password, you
will be able to view error codes and error code descriptions displayed on the
POST Startup Errors screen, and you will also be able to view limited
information in the Configuration/Setup Utility Program.
However, you will not
be able to change any settings.
3.
In the case of most errors, the Configuration/Setup Utility Program starts
automatically so that you can attempt to identify and correct the problem.
When the Configuration/Setup Utility Program starts, a screen labeled POST
Startup Errors appears.
(Note that the POST Startup Errors screen does not
appear immediately.
You must wait approximately one minute.)
If the POST
Startup Errors screen does not appear, proceed to step 6.
4.
At the POST Startup Errors screen, select
Continue
if you want to access the
Configuration/Setup Utility Program menu.
Select
Exit Setup
if you want to
exit the Configuration/Setup Utility Program.
(See the following
Important
text
66
Using Your Personal Computer