Lenovo ThinkCentre M82 (English) User Guide

Lenovo ThinkCentre M82 Manual



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Lenovo ThinkCentre M82 manual table of contents:

  • Page 1
    ThinkCentre User Guide Machine Types: 2756, 2800, 2929, 2932, 2934, 2941, 2945, 2961, 2982, 2988, 2993, 2996, 3181, 3183, 3185, 3187, 3198, 3202, 3207, 3209, 3214, 3218, 3224, 3227, 3306, 3393, and 3395
  • Page 2
    Note: Before using this information and the product it supports, be sure to read and understand the "Important safety information" on page... RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject...
  • Page 3
    Contents Important safety information ...v Service and upgrades ...Static electricity prevention ...Power cords and power adapters . Extension cords and related devices Plugs and outlets...External devices ...Heat and product ventilation ...Operating environment ...Modem safety information ...Laser ...
  • Page 4
    ... diagnostics ...Basic troubleshooting ...Troubleshooting procedure ...Troubleshooting ...Audio problems ...CD problems ...DVD ... Tools ...Lenovo Welcome ...Help and Support...Safety and Warranty...Lenovo Web ... (http://www.lenovo.com) Lenovo Support Web site...Help and service ...Using the documentation...
  • Page 5
    Appendix A. Notices ...Trademarks ... 131 132 Battery recycling information for Taiwan ...Battery recycling information for the European Union ... 138 139 Appendix B. Regulatory information ...Export classification notice ...Electronic emissions notices ...Federal Communications Commission ...
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    iv ThinkCentre User Guide
  • Page 7
    Important safety information CAUTION: Before using this manual, be sure to read and understand all ... the safety information in the Safety and Warranty Guide that you received with this product. Reading and... attempt to service a product yourself unless instructed to do so by the Customer Support Center...
  • Page 8
    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work... for more information if you have questions about power loads, power requirements, and input ratings. vi ThinkCentre User Guide
  • Page 9
    Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a...
  • Page 10
    ...when installing or modifying telephone lines. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre User Guide
  • Page 11
    ... exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or ... component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Cleaning ...
  • Page 12
    x ThinkCentre User Guide
  • Page 13
    ... Intel Celeron® microprocessor • Intel Pentium® microprocessor Memory Your computer supports up to four double data rate 3 unbuffered dual inline memory ... disk drive • SATA solid state drive Note: Your computer supports SATA 2.0 and SATA 3.0 devices. For more information, see "Locating parts on...
  • Page 14
    ... also monitors the thermal performance of your computer to identify thermal problems. For more information, see "ICE performance mode" on page ... on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode. ...
  • Page 15
    ... password, and hard disk drive password to deter unauthorized use of your computer • Startup sequence control • Startup without keyboard or mouse • Support for an integrated cable lock (Kensington lock) • Trusted Platform Module (TPM) For more information, see Chapter 4 "Security" on page 27...
  • Page 16
    ... be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor. ThinkCentre User Guide 4
  • Page 17
    ... Tools The Lenovo ThinkVantage® Tools program guides you to a host of information sources and ... innovative built-in features of Lenovo and guides you through a few important setup... with select computers or can be purchased for computers that support this option. Product Recovery The Product Recovery...
  • Page 18
    ...Lenovo ThinkVantage Tools, and double-click Password Vault. 2. Follow the instructions on the screen. 3. When the installation process completes, the Password Vault icon is activated... set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if...
  • Page 19
    ... Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. ...
  • Page 20
    ... 1. Front connector, control, and indicator locations 1 Optical drive eject/close button 2 Power switch 3 Hard disk drive activity indicator 4 Power indicator 5 USB 2.0 connector (USB port 2) 6 Microphone connector 7 Headphone connector 8 USB 2.0 connector (USB port 1) 8 ThinkCentre User Guide
  • Page 21
    Locating connectors on the rear of your computer Figure 2 "Rear connector locations" on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure...
  • Page 22
    ...connect additional USB devices. Used to attach a VGA monitor or other devices that use a VGA monitor connector. Microphone connector Serial port PS/2 keyboard connector (optional) PS/2 mouse connector (optional) USB 2.0 connector USB 3.0 connector VGA monitor connector 10 ThinkCentre User Guide
  • Page 23
    Locating components Figure 3 "Component locations" on page 11 shows the locations of the various components in your computer. To open the computer cover, see "Opening the computer cover" on page 32. Figure 3. Component locations 1 Heat sink and fan assembly 2 Power supply assembly 3 Memory module ...
  • Page 24
    ...connector 23 Front audio connector 24 PCI card slots (2) 25 DisplayPort connector 26 PCI Express x1 card slot 27 PCI Express x16 graphics card slot 28 System fan connector 29 Cover presence switch connector (Intrusion switch connector) 30 PS/2 keyboard and mouse connector 12 ThinkCentre User Guide
  • Page 25
    Figure 5 "System board part locations" on page 13 shows the locations of the parts on the other type of system board. Figure 5. System board part locations 1 4-pin microprocessor power connector 2 Microprocessor 3 Microprocessor fan connector 4 Memory slot 1 (DIMM 1) 5 Memory slot 2 (DIMM 2) 6 ...
  • Page 26
    ... to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Your... section in Chapter 5 "Installing or replacing hardware" on page 31 for instructions on how to install or replace internal drives for your computer. Figure 6...
  • Page 27
    .... When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label. Figure 7. Machine type and model...
  • Page 28
    16 ThinkCentre User Guide
  • Page 29
    ...you optimize the use of your computer. Can I get my user guide in another language? The user guide ...about contacting the Customer Support Center, see Chapter 11 "Getting information, help, and service" ... your computer. To access the Windows Help and Support information system, click Start ➙ Help and...
  • Page 30
    ... All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.... have a high-performance audio adapter installed in one of the PCI card slots. 18 ThinkCentre User Guide
  • Page 31
    About your computer audio If a factory-installed, high-performance audio adapter is installed in your computer, the system-board audio connectors on the rear of the computer are typically disabled; use the connectors provided on the audio adapter. Each audio solution provides at least three audio ...
  • Page 32
    ...snap hub in the center of the tray. If your drive has a snap hub, support the tray with one hand and then push on the center of the CD or ...do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen. 20 ThinkCentre User Guide
  • Page 33
    For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see "Help and Support" on page 127. Chapter 2. Using your computer 21
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    22 ThinkCentre User Guide
  • Page 35
    .... Sitting in the same position for a long time can cause fatigue. The backrest and seat of your chair should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your ...
  • Page 36
    ... only after you have exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft ... For more information about power cords, see "Power cords and power adapters" on page vi. 24 ThinkCentre User Guide
  • Page 37
    ...or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some .... • Go to http://www.lenovo.com/register and follow the instructions on the screen to register your computer. Moving your computer...
  • Page 38
    ... style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice 26 ThinkCentre User Guide
  • Page 39
    Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT ...
  • Page 40
    ... can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8. Integrated cable lock Using passwords You can set a variety ... the hard disk drive. For more information, see "Hard Disk Password" on page 98. 28 ThinkCentre User Guide
  • Page 41
    ... access, and individual user settings. For more information, see "Help and Support" on page 127. Configuring the fingerprint reader If your keyboard has a ...Firewall. For details on using the Windows Firewall, refer to "Help and Support" on page 127. Protecting data against viruses Your computer is ...
  • Page 42
    For more information about how to use your antivirus software, refer to the help system of your antivirus software. 30 ThinkCentre User Guide
  • Page 43
    Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-... metal surface. Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer. You ...
  • Page 44
    ... and understanding the "Important safety information" on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and ...all power cords from electrical outlets and disconnect all cables that are connected to the computer. 32 ThinkCentre User Guide
  • Page 45
    2. Open the computer cover. See "Opening the computer cover" on page 32. 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Figure 10. Removing the front bezel Chapter 5. Installing or ...
  • Page 46
    ...before reading and understanding the "Important safety information" on page v. This section provides instructions on how to access the system board components and drives. To access the system ... 5. Remove the hard disk drive. See "Replacing the hard disk drive" on page 54. 34 ThinkCentre User Guide
  • Page 47
    ... Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace a memory module. Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a ...
  • Page 48
    ...and gently pull the memory module out of the memory slot. Figure 12. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 13. Opening the retaining clips 36 ThinkCentre User Guide
  • Page 49
    ...Attention: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one ...
  • Page 50
    ... it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5. Remove the new PCI card from its static-protective package. 38 ThinkCentre User Guide
  • Page 51
    ...: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace the card reader. Note: The card reader is only available in some models. For new installation, see "...
  • Page 52
    ... install the two screws to secure the card reader to the bracket. 6. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 17. Installing the card reader 40 ThinkCentre User Guide
  • Page 53
    7. Install the screw to secure the card reader bracket to the chassis. Figure 18. Installing the screw that secures the card reader 8. Connect the card reader cable to one of the USB connectors on the system board. See "Locating parts on the system board" on page 11. 9. Pivot the optical drive ...
  • Page 54
    ... that secures the card reader 7. Remove the two screws that secure the card reader to its bracket. Then remove the failing card reader from the bracket. 8. Install a new card reader into the bracket and install the two screws to secure the card reader to the bracket. 42 ThinkCentre User Guide
  • Page 55
    9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 21. Installing the card reader Chapter 5. Installing or replacing hardware 43
  • Page 56
    ... reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace the mSATA solid state drive. Note: The mSATA ... the mSATA solid state drive To install the mSATA solid state drive, do the following: 44 ThinkCentre User Guide
  • Page 57
    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See "Opening the computer cover" on page 32. 3. Remove the front...
  • Page 58
    Figure 25. Installing the mSATA solid state drive storage converter 8. Install the screw to secure the mSATA solid state drive storage converter to the chassis. 46 ThinkCentre User Guide
  • Page 59
    Figure 26. Installing the screw that secures the mSATA solid state drive storage converter 9. Connect the signal cable and the power cable to the mSATA solid state drive. 10. Pivot the optical drive bay downward until it snaps into position. 11. Reinstall the front bezel. See "Removing and ...
  • Page 60
    Figure 27. Removing the mSATA solid state drive storage converter 8. Remove the two screws that secure the mSATA solid state drive from the storage converter. Figure 28. Removing the screws that secure the mSATA solid state drive 48 ThinkCentre User Guide
  • Page 61
    9. Remove the mSATA solid state drive from the mini PCI Express slot on the storage converter. Figure 29. Removing the mSATA solid state drive 10. To install a new mSATA solid state drive, insert the mSATA solid state drive into the mini PCI Express slot on the storage converter, and then press ...
  • Page 62
    12. Insert the mSATA solid state drive storage converter into the chassis. Then push the converter to the left to align the screw hole in the converter with the corresponding hole in the chassis. Figure 32. Installing the mSATA solid state drive storage converter 50 ThinkCentre User Guide
  • Page 63
    13. Install the screw to secure the mSATA solid state drive storage converter to the chassis. Figure 33. Installing the screw that secures the storage converter 14. Connect the signal cable and the power cable to the mSATA solid state drive. 15. Pivot the optical drive bay downward until it snaps...
  • Page 64
    ... to the "Lithium battery notice" in the Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the...understanding the "Important safety information" on page v. This section provides instructions on how to install the 2.5-inch solid state drive into the 3.5-...
  • Page 65
    To install the solid state drive, do the following: 1. Install the solid state drive into the adapter. Then, install the four screws to secure the solid state drive to the adapter. Figure 36. Installing the solid state drive into the adapter 2. To install the solid state drive with the adapter ...
  • Page 66
    ... reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the hard disk drive. Note: Depending on your model type... cable from the hard disk drive to completely remove the hard disk drive from the chassis. 54 ThinkCentre User Guide
  • Page 67
    6. Flex the retaining clips as shown to remove the hard disk drive from the bracket. Figure 39. Removing the hard disk drive from the bracket 7. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 4 , and pin 5 on the bracket with the corresponding ...
  • Page 68
    ... reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: ...4. Remove the hard disk drive. See "Replacing the hard disk drive" on page 54. 56 ThinkCentre User Guide
  • Page 69
    5. Press the blue retaining clip to pivot the optical drive bay upward. Figure 41. Pivoting the optical drive bay 6. Disconnect the signal cable and the power cable from the rear of the optical drive. Chapter 5. Installing or replacing hardware 57
  • Page 70
    ... Press the optical drive lock 1 and slide the optical drive out of the rear of the drive bay assembly. Figure 42. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 43. Installing the optical drive retainer 58 ThinkCentre User Guide
  • Page 71
    ... Attention: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the heat sink and fan assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the ...
  • Page 72
    ...the fan duct off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b. When handling the heat sink and fan assembly, do not touch the thermal grease on the bottom of the heat sink and fan assembly. 60 ThinkCentre User Guide
  • Page 73
    6. Pivot the two plastic retaining clips that secure the heat sink fan duct outward. Then remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 46. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws ...
  • Page 74
    ... and understanding the "Important safety information" on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving ... are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: 62 ThinkCentre User Guide
  • Page 75
    ... are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1. ...
  • Page 76
    5. Pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 48. Removing the heat sink fan duct 64 ThinkCentre User Guide
  • Page 77
    6. Pivot the optical drive upward and disconnect the power supply assembly cables from all drives and from power connectors 1 , 2 and 3 on the system board. Figure 49. Power connectors on the system board Note: You might also need to release the power supply assembly cables from some cable clips ...
  • Page 78
    ...assembly in place. Note: Use only screws provided by Lenovo. 5 6 7 8 Figure 51. Installing the power supply assembly 10. Connect the new power supply assembly cables to all drives and the system board. See "Locating parts on the system board" on page 11. 66 ThinkCentre User Guide 3 4 3 4
  • Page 79
    ... not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to ...
  • Page 80
    ... the microprocessor 3 . Figure 53. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Figure 54. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. 68 ThinkCentre User Guide
  • Page 81
    b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only ...
  • Page 82
    ... reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the cover presence switch (intrusion switch). To replace the ... connector on the system board. See "Locating parts on the system board" on page 11. 70 ThinkCentre User Guide
  • Page 83
    6. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 57. Removing the cover presence switch 7. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in ...
  • Page 84
    ... and understanding the "Important safety information" on page v. This section provides instructions on how to replace the internal speaker. Note: The internal speaker is only available in some models. To replace the internal speaker, do the following: 72 ThinkCentre User Guide
  • Page 85
    1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See "Opening the computer cover" on page 32. 3. Remove the front bezel. See "Removing and reinstalling the front bezel" on page 32. 4. Locate the internal speaker. See "Locating components" ...
  • Page 86
    ... any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 74 ThinkCentre User Guide
  • Page 87
    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See "Opening the computer cover" on page 32. 3. Remove the front...
  • Page 88
    ... and understanding the "Important safety information" on page v. This section provides instructions on how to replace the system fan assembly. To replace the system fan assembly, do... with the corresponding holes in the chassis and push the rubber mounts through the holes. 76 ThinkCentre User Guide
  • Page 89
    10. Pull the tips of the rubber mounts until the system fan assembly is secured in place. Figure 63. Installing the system fan assembly 11. Connect the system fan assembly cable to the system fan connector on the system board. See "Locating parts on the system board" on page 11. 12. Pivot the ...
  • Page 90
    This section provides instructions on how to replace the WiFi units. The WiFi units include a WiFi adapter card, a WiFi card module, ... on page 32. 3. If your computer comes with a WiFi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the WiFi adapter card. Figure...
  • Page 91
    5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 65. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. ...
  • Page 92
    .... Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 68. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: 80 ThinkCentre User Guide
  • Page 93
    1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 69. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 70. ...
  • Page 94
    ... board" on page 11. 4. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the ... and understanding the "Important safety information" on page v. This section provides instructions on how to install or remove the rear WiFi antenna. Installing the rear ...
  • Page 95
    Figure 72. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to "Completing the parts replacement" on page 87. Removing the rear WiFi antenna To remove the rear WiFi ...
  • Page 96
    ... and understanding the "Important safety information" on page v. This section provides instructions on how to install or remove the front WiFi antenna. Installing the front WiFi ... drive" on page 54. 5. Peel off the paper that protects the sticker on the front antenna. 84 ThinkCentre User Guide
  • Page 97
    Figure 74. Peeling off the paper that protects the sticker 6. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 75. Installing the front WiFi antenna Chapter 5. Installing or replacing hardware 85
  • Page 98
    ... from the front of the computer. Figure 76. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to "Completing the parts replacement" on page 87. 86 ThinkCentre User Guide
  • Page 99
    ... Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Remove any media from the drives. Then, ...
  • Page 100
    ... drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. 88 ThinkCentre User Guide
  • Page 101
    ... • Installing or reinstalling device drivers • Solving recovery problems Notes: 1. The recovery information in this chapter only applies to ...and double-click Enhanced Backup and Restore. b. Follow the instructions on the screen. c. When the installation process completes, the Enhanced Backup and ...
  • Page 102
    ... data on your hard disk drive. Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. To perform...the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 90 ThinkCentre User Guide
  • Page 103
    ... drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery ... Click the Restore your system from a backup icon. 4. Follow the instructions on the screen to complete the recovery operation. For more information about ...
  • Page 104
    ... workspace fails to open, see "Solving recovery problems" on page 94. 4. Do one of the following: ... settings, click Full Restore and follow the instructions on the screen. For more information about the features of the Rescue ... boot device window opens, release the F12 key. 92 ThinkCentre User Guide
  • Page 105
    ... drivers. Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications .... Reinstall device drivers only when it is necessary to correct a problem with your computer. To reinstall the device driver for a...
  • Page 106
    ...files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling device drivers To ... computer. Reinstall device drivers only when it is necessary to correct a problem with your computer. For more information about reinstalling device drivers...
  • Page 107
    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6. Recovery information 95
  • Page 108
    96 ThinkCentre User Guide
  • Page 109
    ... system configuration. To view or change settings, start the Setup Utility program. See "Starting the Setup Utility program" on page 97. Then, follow the instructions on the screen. You can use either the keyboard or the mouse to navigate through BIOS menu choices. The keys used to perform various ...
  • Page 110
    ..., there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See "Starting the Setup Utility program" on page 97. 98 ThinkCentre User Guide
  • Page 111
    ...On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a ... Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user ...
  • Page 112
    ..., you can wake up your computer by doing one of the following: • Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 100 ThinkCentre User Guide
  • Page 113
    .... 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. ... Windows system log. The alert log can help you identify the thermal problems. To configure the ICE thermal alert function, do the following: 1. ...
  • Page 114
    ...Enter. When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. 102 ThinkCentre User Guide
  • Page 115
    ... operating system. Updating (flashing) the BIOS from a disc This section provides instructions on how to update (flash) the BIOS from a disc. Note: You can download ...create a system-program-update disc. Go to: http://www.lenovo.com/support To update (flash) the BIOS from a disc, do the following: 1....
  • Page 116
    ...from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software. 3. Click Use Quick Path... will be displayed. 8. Click the link for the readme file that contains the instructions for updating (flashing) the BIOS from your operating system. 9. ...
  • Page 117
    ... that can help you avoid common problems and keep your computer running ...cause unexpected problems. Obtain updated device drivers from Lenovo. 1. Go to http://www.lenovo.com/support...: 1. Go to http://windowsupdate.microsoft.com/. 2. Follow the instructions on the screen. © Copyright Lenovo 2012 105...
  • Page 118
    ... updates. When the System Update program connects to the Lenovo Support Web site, the System Update program ... Internet connection. You can start the program manually, or you can use the schedule feature to ... disconnect a power cord by grasping the plug, but not the cord. 106 ThinkCentre User Guide
  • Page 119
    ... onto the display or the keyboard. Optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a light-... Turn your computer back on. Display screen Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically....
  • Page 120
    ...Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files... changes, device-driver updates, intermittent problems and what you did to resolve them... are using different cartons, cushion the units to avoid damage. 108 ThinkCentre User Guide...
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    ...problems. If your computer problem is not described here, see Chapter 11 "Getting..." on page 127 for additional troubleshooting resources. Basic troubleshooting The following table provides information... cannot correct the problem, have the computer serviced. For a list of service and support telephone...
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    ... 110 and follow the instructions for the type of problem you are experiencing. If the Troubleshooting information does not... Lenovo Customer Support Center. See Chapter 11 "Getting information, help, and service" ... Lenovo Customer Support Center. See Chapter 11 "Getting information, help, and service" ...
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    ..."Keyboard, mouse, or pointing device problems" on page 115 "Monitor problems" on page 116 "Networking problems...121 "Performance and lockup problems" on page 122 "Printer problems" on page 123 "Serial ... to use SoundBlaster Pro or SoundBlaster emulation. Chapter 10. Troubleshooting and diagnostics 111
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    .... Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If ... information, help, and service" on page 127. CD problems Select your symptom ... automatically play when it is inserted into a CD drive. Actions: 112 ThinkCentre User Guide
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    ..." on page 113. If this does not correct the problem, follow the action for "A CD or DVD does not work...11 "Getting information, help, and service" on page 127. DVD problems Select your symptom from the... • Try a lower screen resolution or color depth. Chapter 10. Troubleshooting and diagnostics 113
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    If these actions do not correct the problem, run the Lenovo Solution Center program. If you ..., see Chapter 11 "Getting information, help, and service" on page 127. No audio or intermittent audio while ..., see Chapter 11 "Getting information, help, and service" on page 127. 114 ThinkCentre User Guide
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    ... Customization Keyboard program to help diagnose problems with the Rapid Access buttons. • On the Windows 7 operating ... do not correct the problem, have the computer and keyboard serviced. See Chapter... have, the mouse cable will connect to either the Chapter 10. Troubleshooting and diagnostics 115...
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    ...mouse. See "Optical mouse" on page 107 for instructions. The fingerprint reader does not work ... your computer does not solve the problem, verify that the following conditions are met: • The batteries ... on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status...
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    ... might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates. • The monitor might be affected by interference from nearby ... a color monitor while it is turned on might cause screen discoloration.) Chapter 10. Troubleshooting and diagnostics 117
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    ... Chapter 11 "Getting information, help, and service" on page 127 for details. The image is discolored ..., see "Help and Support" on page 127. Ethernet problems For Ethernet problems, select your ... Symptom: Your computer cannot connect to the network. Actions: Ensure that: 118 ThinkCentre User Guide
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    ...and the distance is within acceptable limits but the problem persists, try a different cable. • The cable ... Driver Software, and then follow the instructions on the screen. • The switch port and the adapter ... Mbps. Instead, it connects at 100 Mbps. Chapter 10. Troubleshooting and diagnostics 119...
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    ...Web site and verify the driver version supported by Access Connections is the latest documented in the readme ...verify this case-sensitive information. A wireless WAN problem Message: Unauthorized WAN card is plugged ... Default button. 6. Click OK to close the Sound window. 120 ThinkCentre User Guide...
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    ... to diagnose problems with Lenovo hardware options that do not have their own troubleshooting ... is designed for your computer. • You followed the installation instructions supplied with the option and the installation ...see Chapter 11 "Getting information, help, and service" on page 127. Chapter 10....
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    Performance and lockup problems Poor performance and lockup problems can be a result of any of the following Insufficient free hard disk drive space.... 4. A list of optional Windows components is displayed. Follow the instructions on the screen. • 1. Click Start ➙ Computer. 2. Right-click your C ...
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    ..." on page 127. For step-by-step instructions on installing memory, see "Installing or replacing a memory... Utility program" on page 97. If the problem persists, run the tests described in the documentation..., and service" on page 127. Serial port problems Use this information to troubleshoot the serial...
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    ... "Getting information, help, and service" on page 127. Software problems Select your symptom ... have built-in help systems that provide instructions for most tasks. If you are having ... system for that software for a description of the messages and solutions to the problem. 124 ThinkCentre User Guide
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    ... System Restore. • If you are unable to resolve the problem through other methods, uninstall the software ... information, help, and service" on page 127 for details. USB problems Symptom: The USB ... speak to a Lenovo technical support representative. Chapter 10. Troubleshooting and diagnostics 125
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    126 ThinkCentre User Guide
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    ... innovative built-in features of Lenovo and guides you through a few important setup ... special offers. • Purchase additional services, such as support for hardware, operating systems, application... for your computer model. • Access the online manuals for your products. • Access the Lenovo Limited...
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    ... and parts details • User guides and manuals • Knowledge base and frequently ... with your computer, see Chapter 10 "Troubleshooting and diagnostics" on page 109. For information ... the Customer Support Center. The following services are available during the warranty period: • Problem determination...
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    ... by Lenovo or non-warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, ... list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. ...
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    ... countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo ... this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to ...
  • Page 144
    ... Core, Celeron, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 132 ThinkCentre User Guide
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    ... energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, ... from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or ...
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    ...Īrung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Korea Class B compliance statement 134 ThinkCentre User Guide
  • Page 147
    ...or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse ... notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access ... go to http://www.lenovo.com/support and click User Guides and Manuals. Appendix B. Regulatory ...
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    ... owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/...
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    ..., through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused ...and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used ... place of purchase, and follow their instructions. If you use a Lenovo computer...
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    Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and ...
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    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © ...
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    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 142 ThinkCentre User Guide
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    Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi'dir. Adresi ve telefonu şöyledir: Uner Plaza Eski Üsküdar Yolu Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı Kadı...
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    ... edilmiş mallarda, yurt dışındaki üretici firmanın unvanı ve açık adresi ile diğer erişim bilgileri (telefon, telefaks ve e-posta vb.): Lenovo (Singapore) Pte. Ltd. 151 Lorong Chuan No: 02-01 New Tech Park Singapore, 556741 Tel: 65-6827-1000 Faks: 65-6827-1100 144 ThinkCentre User Guide
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    Appendix F. Servis istasyonlari Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetinden yararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Garanti Hizmetinin Alınabileceği ...
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    ... 264 28 55 Faks no: 258 265 74 77 DİYARBAKIR Metro Bilgisayar Eğitim Tic. ve San.Ltd. Şti. Adresi: Ali Emiri 5. Sokak, Kaçmaz Apartmanı, No:4/1 Diyarbakır Posta kodu: 21100 Web Adresi: http://www.metrobilgisayar.com.tr/ Telefon: 412 223 94 36 Faks no: 422 224 55 07 146 ThinkCentre User Guide
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    ERZİNCAN Erzincan Bigisayar Adresi: Hükümet Caddesi, No:33/1 Erzincan Web Adresi: http://www.erzincanbilgisayar.com/ Telefon: 446 223 89 87 Faks no: 446 224 24 34 ERZURUM Şark Bilgisayar Elektronik San. ve Tic. Ltd. Şti. Adresi: Yukarı Mumcu Caddesi, No:9 Erzurum Posta kodu: 25100 Web Adresi:...
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    ...Adresi: http://www.kocsistem.com.tr/ Telefon: 216 556 11 00 Faks no: 216 556 11 88 Netservis Bilgisayar Sistemleri San. ve Tic. Ltd. Şti. Adresi: Kısıklı Caddesi, Türksoy Sokak, No: 1 Altunizade / İstanbul Web Adresi: http://netservis.com.tr/ Telefon: 216 554 64 00 148 ThinkCentre User Guide
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    Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti. Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1 Mecidiyeköy İstanbul Posta Kodu: 80300 Web Adresi: http://www.novateknoloji.com/ Telefon: 212 356 75 77 Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti. ...
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    ... Web Adresi: http://www.bosis.com.tr/ Telefon: 252 316 05 32 Faks no: 252 313 83 04 SAMSUN VIP Bilgi İşlem Ltd. Şti. Adresi: İstiklal Caddesi, No:159/13 Samsun Posta kodu: 55060 Web Adresi: http://www.vipbilgiislem.com.tr Telefon: 362 230 88 52 Faks no: 362 234 77 22 150 ThinkCentre User Guide
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    ŞANLIURFA Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay İşhanı, Kat:1-2 Şanlıurfa Web Adresi: http://www.bilban.com.tr/ Telefon: 414 215 05 52 Faks no: 414 212 22 12 TRABZON IBM Türk Ltd. Şti. Adresi: Kahramanmaraş Cad. İpekyolu İş Merk. Kat:4 No: 7 Trabzon Web Adresi...
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    ..., installing 31 B backup and recovery operations basic troubleshooting 109 battery, replacing 51 boot-block ... replacing 59 help and service 128 getting 127 Help and Support 127 D deleting a ... 31 diagnostics program, using 128 diagnostics, troubleshooting 109 DisplayPort connector 10 documentation, ...
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    ...programs, updating system 103 purchasing additional services 129 R rear connectors 9 rear WiFi ... 104 operations, backup and 90 problems, solving 94 recovery media, creating... serial port 10 service and help 128 customer support center 128... 99 passwords, using 97 PCI card 37 154 ThinkCentre User Guide...
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    ...solid state drive, installing 52 solving recovery problems 94 starting the Setup Utility program 97 ... (flashing) 103-104 trademarks 132 troubleshooting, basic 109 troubleshooting, diagnostics 109 U updating (...92 diagnostic program 128 documentation 128 other services 129 passwords 97 Setup Utility 97...
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Lenovo ThinkCentre M82 Manual