Lexmark 11C0200 Service Manual - Page 66

Lexmark 11C0200 - Optra SC 1275 Color Laser Printer Manual

Page 66 highlights

Symptom Power supply fan failure. Action Go to the "Power Supply Cooling Fan Motor Service Check" on page 2-39. Go to the "Paper Jam Service Check" on page 2-35. Go to the Diagnostic Aids chapter and run the LCD and Button tests. If the tests fail, replace the operator panel. If the display has diamonds on it or is blank, run the "Basic Printer Paper Passage Test" on page 2-48. If the test completes and the panel remains blank, replace the operator panel. If diamonds remain, check the SIMMs and riser card for proper installation. If you still have a problem, replace the ROM SIMM as it is the most likely failure. If you still have a problem, replace the controller card. If your machine beeps 5 times and the screen is blank or all diamonds, replace the operator panel. Synchronizing/timing roller does not rotate. Operator panel does not operate properly Foggy print Black pages Blank print White spots Poor reproduction Incorrect color image registration Dirt on back of paper Low image density White and black lines and bands Go to the "Image Quality Troubleshooting" on page 2-42. Evenly spaced marks on the paper, or a single mark in the same place on every page. Paper feed problems in the image transfer roll area Go to the "Marks on Paper Service Check" on page 41. Go to the "Paper Jam Service Check" on page 2-35. Diagnostic Information 2-31

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Diagnostic Information 2-31
Power supply fan failure.
Go to the “Power Supply Cooling
Fan Motor Service Check” on
page 2-39.
Synchronizing/timing roller does not
rotate.
Go to the “Paper Jam Service
Check” on page 2-35.
Operator panel does not operate prop-
erly
Go to the Diagnostic Aids chap-
ter and run the LCD and Button
tests. If the tests fail, replace the
operator panel. If the display has
diamonds on it or is blank, run
the “Basic Printer Paper Pas-
sage Test” on page 2-48. If the
test completes and the panel
remains blank, replace the oper-
ator panel. If diamonds remain,
check the SIMMs and riser card
for proper installation. If you still
have a problem, replace the
ROM SIMM as it is the most
likely failure. If you still have a
problem, replace the controller
card.
If your machine beeps 5 times
and the screen is blank or all
diamonds, replace the operator
panel.
Foggy print
Black pages
Blank print
White spots
Poor reproduction
Incorrect color image registration
Dirt on back of paper
Low image density
White and black lines and bands
Go to the “Image Quality Trou-
bleshooting” on page 2-42.
Evenly spaced marks on the paper, or a
single mark in the same place on every
page.
Go to the “Marks on Paper Ser-
vice Check” on page 41.
Paper feed problems in the image trans-
fer roll area
Go to the “Paper Jam Service
Check” on page 2-35.
Symptom
Action