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Lexmark 2470m User's Guide - Page 60

Printer does not feed paper, envelopes, or specialty media, Banner paper jams, Error messages

UPC - 734646077842

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Page 60 highlights

Printer does not feed paper, envelopes, or specialty media If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • For Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • For Windows 2000: Start Œ Settings Œ Printers. • For Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. Banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. To keep a banner print job from jamming: • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Œ Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner. 5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. Error messages The light blinks to report an error condition. Power light blinks Slow Solutions The printer is out of paper. 1 Load paper. 2 Press . 60

Section	Page
Contents	3
Finding information about the printer	7
Setting up the printer	9
Checking the box contents	9
Learning about the printer	10
Understanding the parts of the printer	10
Using the control panel	11
Learning about the software	12
Using the printer software	12
Using the Imaging Studio	12
Using the All-In-One Center	13
Opening the All-In-One Center	13
Using the Scanning & Copying tab	13
Using the Saved Images tab	14
Using the Maintain/Troubleshoot link	15
Using the Solution Center	15
Using Print Properties	17
Opening Print Properties	17
Using the Save Settings menu	17
Using the I Want To menu	17
Using the Options menu	17
Using the Print Properties tabs	18
Using the Photo Editor	18
Using the Web Toolbar	19
Loading paper and original documents	21
Loading paper	21
Loading various paper types	21
Loading original documents on the scanner glass	24
Printing	26
Changing the paper type	26
Printing a document	26
Printing a Web page	26
Printing photos or images from a Web page	27
Printing cards	28
Printing envelopes	28
Printing transparencies	28
Printing collated copies	29
Printing the last page first (reverse page order)	29
Working with photos	30
Printing photos	30
Printing photos stored on the computer	30
Using a PictBridge-enabled digital camera to control printing photos	31
Customizing photos	31
Creating and printing a scrapbook or album page	31
Adding text captions to a photo page	32
Copying	33
Making a copy	33
Copying 4x6 photos	33
Customizing copy settings	33
Scanning	35
Scanning a document	35
Customizing scan settings	35
Saving a scanned image	36
Scanning documents or images for e-mailing	37
Scanning text for editing	37
Scanning images for editing	37
Scanning clear images from magazines or newspapers	38
Faxing	39
Sending a fax using the software	39
Receiving a fax using the software	40
Networking the printer	41
Shared printing	41
Maintaining the printer	42
Changing a print cartridge	42
Removing a used print cartridge	42
Installing a print cartridge	42
Achieving better print quality	44
Improving print quality	44
Aligning the print cartridge using the computer	44
Cleaning the print cartridge nozzles	44
Wiping the print cartridge nozzles and contacts	45
Preserving the print cartridge	46
Cleaning the scanner glass	46
Ordering supplies	46
Using genuine Lexmark print cartridges	46
Refilling a print cartridge	47
Recycling Lexmark products	47
Troubleshooting	48
Setup troubleshooting	48
Power button is not lit	48
Software does not install	48
Page does not print	49
Cannot print from digital camera using PictBridge	51
Print troubleshooting	51
Improving print quality	51
Poor text and graphic quality	52
Poor quality at the edges of the page	53
Printer does not print or respond	53
Print speed is slow	53
Partial document or photo prints	54
Copy troubleshooting	54
Copier does not respond	54
Scanner unit does not close	54
Poor copy quality	54
Partial document or photo copies	55
Scan troubleshooting	55
Scanner does not respond	55
Scanning takes too long or freezes the computer	56
Scan was not successful	56
Poor scanned image quality	57
Partial document or photo scans	57
Cannot scan to an application	57
Fax troubleshooting	57
Tips for faxing using the Imaging Studio	58
Cannot send or receive a fax	58
Cannot print a fax or received fax has poor print quality	58
Received fax is blank	58
Jams and misfeeds troubleshooting	59
Paper jam in the printer	59
Paper jam in the paper support	59
Paper or specialty media misfeeds	59
Printer does not feed paper, envelopes, or specialty media	60
Banner paper jams	60
Error messages	60
Removing and reinstalling the software	61
Notices	62
Trademarks	62
Conventions	62
Federal Communications Commission (FCC) compliance information statement	62
European Community (EC) directives conformity	63
Japanese VCCI notice	63
Korean MIC statement	63
Noise emission levels	63
Waste from Electrical and Electronic Equipment (WEEE) directive	64
ENERGY STAR	64
Power consumption	64
Product power consumption	64
Off mode	65
Total energy usage	65
Statement of Limited Warranty	65