Lexmark Interact S608 SmartSolutions User's Guide

Lexmark Interact S608 Manual

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  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 2
    workspace?...16 How do I set a polling interval for the printer to check for SmartSolutions updates?...16 How do I turn the screen saver on or off on the printer?...17 Where can I find additional information?...17 Tips and troubleshooting...18 Tips...18 Tips for printing ...18 Tips for e-mailing
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    ...24 Solutions troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder ...28 Printer solutions not
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    ://smartsolutions.lexmark.com) to your printer. It lets you create one-touch Cartridge Finder Description View information on local stores where you can purchase cartridges, with options to print or e-mail cartridge Print a File (Windows only) RSS Headlines* Use the printer to print document files
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    using pre-defined settings. * You can select one or more of these solutions as your printer screen saver. Examples: • If you are a 8 Windows XP (SP3) Internet Explorer 7 (32-bit) Internet Explorer 6 Firefox 3.5 or later Windows 2000 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS
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    from the printer The printer driver must be installed with a network printer connection. Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: Internet Explorer: http://www.microsoft.com/windows/internet-explorer/ Safari
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    printer. Workspace • View, edit, and delete the solutions that you have created. • Change the order in which the solutions appear on the printer control panel. • Customize your printer can customize and add to your printer. To add a solution to your printer, you can do one of the following: • Drag
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    have customized for each printer. From your workspace, you can do the following: • View, edit and delete solutions. To edit a solution, double them to your printer. Click Save and Sync. Note: The system will automatically log you out after 2 hours of inactivity and will not automatically save your
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    to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen. Using the printer software Note: Make sure the printer software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or Programs
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    it is your first time to log on to the SmartSolutions Web site, then you will be prompted to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your printer. Notes: • Make sure you set the Date and Time on the
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    turned on and at the home screen. 1 From your workspace, click Save and Sync. Note: Do not close the browser window while the update is going on. 2 From the printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually
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    saved the solutions you have created on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a only on selected models. 3 From the home screen of your printer control panel, touch SmartSolutions. 4 Touch the solution icon you have created.
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    to send the screen saver settings to your printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the changes have been sent to the printer. Adjusting screen saver settings using the printer control panel For the screen saver to
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    is initiated. Selecting Off will disable screen savers on your printer. 4 Touch Accept. Make the screen saver run longer than the printer's default Power Saver timeout The screen saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver
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    Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From
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    ? If you add the same printer in your workspace, then the old printer will be overwritten by the newly added printer. The solutions you created in the previous printer will be saved in your workspace. However, you need to manually update SmartSolutions from your printer control panel to update your
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    on, select your preferred time interval. To turn the printer screen saver off, select Off. 4 Touch Accept. Where can I find additional information? • For more information on setting up the e-mail function, see the E-mailing chapter of the printer User's Guide. • For more information on setting up
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    edges on the scanned image. Before you troubleshoot SmartSolutions Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen
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    or wall connection. < < • Make sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. CHECK THE WIRELESS CONNECTION Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. Tips and troubleshooting 19 <
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    turn it back on. Wait one minute for the printer to re-establish the connection. • Check the wireless signal quality. Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. • Make sure the printer
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    critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates is usually posted on the product page. MAKE SURE YOUR PRINTER DHCP IS TURNED ON Your printer needs an IP address to connect
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    on my network check box is selected on the first screen of the Add Printer Wizard. TURN OFF THE ROUTER (ACCESS POINT) AND TURN IT BACK ON Wait one minute for the printer to re-establish the connection. CHECK YOUR NETWORK CONNECTION Make sure your Ethernet or wireless connection is working, and
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    turn on the printer. 4 Click Cancel on the Add Printer Wizard. 5 Add your printer again. Enabling Java in your browser For Internet Explorer users 1 From the browser menu, navigate to: Tools > Internet Options > Advanced tab 2 Select all options under the Java section. Tips and troubleshooting
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    will support Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer ENTRIES Tips and troubleshooting 27
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    TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or
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    sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. For more information, see the Network Getting Started Guide. Check if the printer is connected to a wireless network Note: SmartSolutions will not work if your printer is connected to a computer via ad
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    printer and access point are not separated by poles, walls, or support MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see the Network Getting Started Guide. How do I know which printer to select? Each printer
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    Finding the printer MAC address Select one of the two ways to find the printer MAC address: • A MAC address label is located inside the printer. MAC: XX XX XX XX XX XX The MAC address of the printer is a series of letters and numbers. Other devices sometimes use a type of MAC address called
  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 32
    problems prevent communication between the printer and computer. How do I find SmartSolutions Setup? 1 From the home screen of the printer control panel, touch SmartSolutions. 2 Touch More Options. 3 Touch SmartSolutions Setup. Connection instructions 1 Make sure the printer is turned on
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    . b Click . • If you manually set the network configuration of your printer, then make sure that you entered the correct subnet mask and default gateway. 3 From the Solution Center Printer Setup dialog, click Retry. For advanced users If the above steps did not solve the problem, then try the
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    Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from printer is turned on, and at the home screen. • Make sure you have created an account to use Solution Center. • Make sure you know the IP address and MAC address of the printer
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    printer manually: - It is recommended that you place the printer near the computer. You can choose to move it again after adding it. - If the printer outlet, and then turn on the printer. 3 Add the printer again. What is a proxy? The HTTP proxy on the printer allows it to interact with Internet Web
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    address. 3 Touch Proxy Port Number to enter the proxy port number. Port 80 is mostly used. 4 If you want to enter addresses that will bypass the proxy server when accessing the Internet, then touch Bypass Proxy For, and then enter the addresses. Notes: • The printer supports static proxy names and
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    Ethernet port is lit when the Ethernet cable is attached. 3 Check if your printer is connected to a wireless network: Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. MAC: XX
  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 38
    sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. 4 Check your general network connection: • Make sure all switches, hubs, routers, access points, and other connecting devices are turned on. • Make sure the IP
  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 39
    , visit the Web site at http://smartsolutions.lexmark.com. Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: Internet Explorer: http://www.microsoft.com/windows/internet-explorer/ Safari: http://www.apple.com
  • Lexmark Interact S608 | SmartSolutions User's Guide - Page 40
    Click Search address book from the solution dialog to launch the printer address book. • From the Contacts tab, select a name from the solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution Center
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    mail troubleshooting cannot send e-mail 26 e-mailing tips 18 using the printer software 9 printer Web setup 36 computer cannot detect printer 22 connection instructions 32 create an account SmartSolutions 9 G Google Calendar cannot display 28 I ID Card Copy 4 informational solutions 4 interactive
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    fax 25 incorrect or no data from Cartridge Finder 28 printer network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25
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SmartSolutions User's Guide
2010
www.lexmark.com