Lexmark Z53 User's Guide for Windows 95 and Windows 98 (1.9 MB) - Page 31

Troubleshooting

Page 31 highlights

Troubleshooting 4 Troubleshooting Printer prints slowly or doesn't print (see page 28) Paper misfeeds or jams (see page 30) Document prints with mistakes or poor quality (see page 31) Problems with transparencies, photos, envelopes... (see page 33) Error messages and flashing lights (see page 34) This section lists printer problems, and what you can do to solve them. From the list of printing problems in the left margin, select a category that describes your printing problem. Read the category for help finding the solution. When your printer has a problem, first make sure that: • The power supply is plugged into the printer and a properly grounded electrical outlet. • The printer is turned On. • If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing. • Two-way communications is NOT disabled in your printer software. 1 From the printer's Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is not checked. Troubleshooting 27

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Troubleshooting
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4
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
This section lists printer problems, and what you can do to
solve them. From the list of printing problems in the left
margin, select a category that describes your printing
problem. Read the category for help finding the solution.
When your printer has a problem, first make sure that:
The power supply is plugged into the printer and a
properly grounded electrical outlet.
The printer is turned On.
If you are using a parallel cable, make sure it is an IEEE
1284-compliant parallel cable that supports bidirectional
printing.
Two-way communications is NOT disabled in your printer
software.
1
From the printer’s Control Program
Control Program
Control Program
Control Program, click the
Options
Options
Options
Options tab.
2
Make sure Disable Printer to PC
Disable Printer to PC
Disable Printer to PC
Disable Printer to PC
Communications
Communications
Communications
Communications is not
not
not
not checked.
Printer prints
Printer prints
Printer prints
Printer prints
slowly or
slowly or
slowly or
slowly or
doesn’t print
doesn’t print
doesn’t print
doesn’t print
(see
(see
(see
(see page 28
page 28
page 28
page 28)
Paper misfeeds or
Paper misfeeds or
Paper misfeeds or
Paper misfeeds or
jams
jams
jams
jams (see page 30
(see page 30
(see page 30
(see page 30)
Document
Document
Document
Document
prints with
prints with
prints with
prints with
mistakes or
mistakes or
mistakes or
mistakes or
poor quality
poor quality
poor quality
poor quality
(see
(see
(see
(see page 31
page 31
page 31
page 31)
Problems with
Problems with
Problems with
Problems with
transparencies,
transparencies,
transparencies,
transparencies,
photos,
photos,
photos,
photos,
envelopes...
envelopes...
envelopes...
envelopes...
(see page 33)
(see page 33)
(see page 33)
(see page 33)
Error messages
Error messages
Error messages
Error messages
and flashing lights
and flashing lights
and flashing lights
and flashing lights
(see page 34
(see page 34
(see page 34
(see page 34)