Linksys SPA921 Cisco Small Business IP Phone SPA9XX User Guide - Page 43

Putting a Call on Hold, Resuming a Call, Ending a Call, Transferring Calls

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Using Basic Phone Functions Putting a Call on Hold 3 Putting a Call on Hold To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold. Resuming a Call To resume the call, press the flashing red line button for the call. If you have multiple calls, all calls are put on hold except the active call. Ending a Call To end a call: • If you are using the handset, hang up. • If you are using the speakerphone, press the Speaker button. • If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless). Transferring Calls You can perform two types of transfers: • Attended-You call the person to whom you are transferring the call and speak to them before transferring the call. • Blind-You transfer the call without speaking to the other party to which you are transferring the call. Cisco Small Business IP Phone SPA9XX User Guide 42

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Using Basic Phone Functions
Putting a Call on Hold
Cisco Small Business IP Phone SPA9XX User Guide
42
3
Putting a Call on Hold
To put a call on hold, press the
Hold
button. A series of beeps indicates the call is
on hold.
Resuming a Call
To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.
Ending a Call
To end a call:
•
If you are using the handset, hang up.
•
If you are using the speakerphone, press the
Speaker
button.
•
If you are using the headset, either press the
Headset
button (wired) or replace
the receiver (wireless).
Transferring Calls
You can perform two types of transfers:
•
Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
•
Blind—You transfer the call without speaking to the other party to which you
are transferring the call.