Linksys SPA921 Cisco Small Business IP Phone SPA9XX User Guide - Page 51

Picking Up a Call, Parking a Call

Page 51 highlights

Using Basic Phone Functions Picking Up a Call 3 Picking Up a Call You can pick up a call that is ringing at another extension. Depending on the way your phone network is configured, you can pick up a call ringing at any extension, or you may have a group of phones configured where members of the group can pick up a call ringing at any group member's phone. To pick up a call ringing at an extension in your group: STEP 1 Press the GrPickup softkey. The phone displays any extensions in the group that have ringing calls. STEP 2 Choose the call you want to pick up and press Dial. To pick up a call ringing at any extension: STEP 1 Press the Pickup button. STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial. STEP 3 Press Dial again. Parking a Call You can "park" a call on a designated line so that another person in your company can pick up the call. The call is active until it is "unparked" or the caller hangs up. To park a call: STEP 1 While on an active call, press the Park button. STEP 2 Enter a number to identify the park line and press Dial. The park line number does not correspond with an actual phone extension number, and you can pick any easily-remembered number. The call is then parked on that line, and the caller hears "on hold" music or messages. Cisco Small Business IP Phone SPA9XX User Guide 50

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87

Using Basic Phone Functions
Picking Up a Call
Cisco Small Business IP Phone SPA9XX User Guide
50
3
Picking Up a Call
You can pick up a call that is ringing at another extension. Depending on the way
your phone network is configured, you can pick up a call ringing at any extension,
or you may have a group of phones configured where members of the group can
pick up a call ringing at any group member’s phone.
To pick up a call ringing at an extension in your group:
STEP 1
Press the
GrPickup
softkey. The phone displays any extensions in the group that
have ringing calls.
STEP 2
Choose the call you want to pick up and press
Dial
.
To pick up a call ringing at any extension:
STEP 1
Press the
Pickup
button.
STEP 2
Enter the extension number of the phone from which you are picking up the call
and press
Dial
.
STEP 3
Press
Dial
again.
Parking a Call
You can “park” a call on a designated line so that another person in your company
can pick up the call. The call is active until it is “unparked” or the caller hangs up.
To park a call:
STEP 1
While on an active call, press the
Park
button.
STEP 2
Enter a number to identify the park line and press
Dial
. The park line number does
not correspond with an actual phone extension number, and you can pick any
easily-remembered number. The call is then parked on that line, and the caller
hears “on hold” music or messages.