Logitech Harmony Ultimate User's Guide - Page 51

Logitech Harmony Ultimate Troubleshooting Setup problems Once you complete the setup process through MyHarmony, your Harmony Ultimate remote control should work properly to control your devices. Here are common troubleshooting tips. If you do not find the solution to your problem here, the Harmony Ultimate user community and online support articles can also help troubleshoot unique issues. Refer to the Support section for more information. Symptom I tap an Activity and one or more devices does not turn on My devices turn on but the wrong input is selected Possible Cause The remote is out of sync with your devices By default all devices are assigned to the hub and blaster. If one or more of your devices needs to be controlled by the remote you will need to assign it to remote The inter-device delay time is too short The power on delay for your device is too short The wrong device information is being applied The wrong input was selected for that Activity during configuration Solution Use Help or Activity tutorials to restore synchronization. Remove any physical obstructions or reposition the mini blasters and try again. If that doesn't solve the problem, use Help or Activity tutorials to restore synchronization. Set the inter-device delay time to a longer interval. Refer to Change delays. Change the delay time using your remote or with MyHarmony Make sure you entered the correct brand and model numbers for your devices. Correct the input settings using your remote by following the steps in the Activities section, or in MyHarmony by following the steps in Changing Activity See Also Harmony Ultimate On-Remote Help Harmony Ultimate On-Remote Help Position the hub and set up hub assignments correctly for your setup Harmony Ultimate doesn't switch between activities without using the Help feature Change delays Harmony Ultimate activities do not work when first powering on devices Changing the inputs of an activity on the Harmony Ultimate 51