Marantz AV8003 AV8003 User Manua - Page 101

Xm Satellite Radio, Hd Radio Reception, Sirius Satellite Radio - problems

Page 101 highlights

NAMES AND FUNCTION CONNECTIONS SETUP ENGLISH HDMI SYMPTOM CAUSE REMEDY The display does not appear The connected monitor or projector does A video signal is not output except when using an over an HDMI connection. not support HDCP. HDCP-compatible device. Either connect to an HDCP-compatible device or use analog video connections. The HDMI input of on the TV is not on. Set HDMI input so that it turns on, as explained in the TV's instruction manual. The HDMI output on the source Set HDMI output so that it turns on, as explained in the component (DVD, Set Top Box, etc.) is source component's instruction manual. not on. The HDMI mode is not correctly set on Set HDMI input on the FUNC INPUT SETUP menu as the unit. explained on page 24. The HDMI output video resolution Set the resolution so that it matches, as explained in of the source component (DVD, Set the instruction manuals of both components. Top Box, etc.) does not match the TV specifications. The device is connected with a non- A5 m or shorter cable is recommended to ensure stable standard HDMI cable. operation and prevent image quality deterioration. Power to the unit is off. (When the unit is Turn on the power to the unit. on standby, HDMI connections cannot be turned on.) The connection between HDMI Shut off and then turn the power back on to the unit, components was not authenticated. TV and source component. Time is needed for the display of The connection is being authenticated There is nothing wrong with the system. Some HDMI an HDMI connection to appear. between the HDMI devices. devices require time for authentication. Audio is not played back over an The HDMI audio output of the source Set the HDMI audio output so that it turns on, as HDMI connection. component (DVD, Set Top Box, etc.) is explained in the source component's instruction not on. manual. The signal format of the source component Set the HDMI audio output so that it can connect (DVD, Set Top Box, etc.) is not supported to the unit, as explained in the source component's by the unit. instruction manual. XM SATELLITE RADIO If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the operating instructions? 3. Are the speakers and other components operating properIy? If this unit is not operating properly, Check the items listed in the table beIow. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. SYMPTOM "ANTENNA" is displayed. "NO SIGNAL" is displayed. Receiving only XM channels 0 and 1. CAUSE REMEDY XM terminal and the XM Mini-Tuner and Check that the connection are correct. Home Dock is not properly connected. The signal cannot be received. Reposition your XM Mini-Tuner and Home Dock. The XM Tuner is not activated. Contact XM Radio. SIRIUS SATELLITE RADIO SYMPTOM "ANTENNA" is displayed "TUNER ERR" is displayed. "ACQUIRING" is displayed. "SUB_UPDT" is displayed "UPDATING" is displayed "CALL SIRIUS" is displayed "INVALID" is displayed "FIRM UPDT" is displayed CAUSE REMEDY Antenna is not properly connected. Check the antenna cable connection is correct. SIRIUS Connect tuner is not properly Check the 8pin mini DIN cable and AC connected. adapter connection are correct. The signal cannot be received. Reposition your SIRIUS Connect tuner and antenna. Unit is updating subscription Wait until the encryption code has been updated. Unit is updating channel map. Wait until the updating is complete. You have not subscribed for the selected Call SIRIUS if you want to subscribe. channel. Selected channel is not available/does Select another channel. not exist. SIRIUS CONNECT is updating software. Wait until the updating is complete. BASIC OPERATION ADVANCED OPERATION REMOTE CONTROLLER TROUBLESHOOTING This unit is set to the HDMI audio In the "THROUGH" mode, sound is not produced from "THROUGH" mode. the unit. Set it to "ENABLE". (see page 35) DVD-Audio is not played back The DVD player does not support CPPM, • Use a DVD-Audio player that supports CPPM. over an HDMI connection. therefore it cannot output HDMI audio. • Turn on PCM downsampling on the DVD player. • Use an analog connection. HD Radio RECEPTION SYMPTOM CAUSE REMEDY The signal is not digital, even when Reception is affected by other electrical Try changing location where the AM receiving from an HD Radio station. fields. (AM) indoor antenna is set up. The radio waves from the broadcasting Install an FM outdoor antenna. station are weak. (FM) The signal sometimes switches from digital Reception is affected by other electrical Set the TUNER MODE to Analog Auto to analog or the sound cuts out when fields. (AM) mode or Analog Mono mode. receiving from an HD Radio station. The radio waves from the broadcasting Note: station are weak. (FM) In this case you cannot receive a digital signal. (See page 52) OTHERS 98

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CONNECTIONS
SETUP
BASIC
OPERATION
ADVANCED
OPERATION
REMOTE
CONTROLLER
OTHERS
NAMES AND
FUNCTION
TROUBLESHOOTING
98
ENGLISH
HDMI
SYMPTOM
CAUSE
REMEDY
The display does not appear
over an HDMI connection.
The connected monitor or projector does
not support HDCP.
A video signal is not output except when using an
HDCP-compatible device.
Either connect to an HDCP-compatible device or use
analog video connections.
The HDMI input of on the TV is not on.
Set HDMI input so that it turns on, as explained in the
TV's instruction manual.
The HDMI output on the source
component (DVD, Set Top Box, etc.) is
not on.
Set HDMI output so that it turns on, as explained in the
source component's instruction manual.
The HDMI mode is not correctly set on
the unit.
Set HDMI input on the FUNC INPUT SETUP menu as
explained on page 24.
The HDMI output video resolution
of the source component (DVD, Set
Top Box, etc.) does not match the TV
specifications.
Set the resolution so that it matches, as explained in
the instruction manuals of both components.
The device is connected with a non-
standard HDMI cable.
A 5 m or shorter cable is recommended to ensure stable
operation and prevent image quality deterioration.
Power to the unit is off. (When the unit is
on standby, HDMI connections cannot be
turned on.)
Turn on the power to the unit.
The connection between HDMI
components was not authenticated.
Shut off and then turn the power back on to the unit,
TV and source component.
Time is needed for the display of
an HDMI connection to appear.
The connection is being authenticated
between the HDMI devices.
There is nothing wrong with the system. Some HDMI
devices require time for authentication.
Audio is not played back over an
HDMI connection.
The HDMI audio output of the source
component (DVD, Set Top Box, etc.) is
not on.
Set the HDMI audio output so that it turns on, as
explained in the source component's instruction
manual.
The signal format of the source component
(DVD, Set Top Box, etc.) is not supported
by the unit.
Set the HDMI audio output so that it can connect
to the unit, as explained in the source component's
instruction manual.
This unit is set to the HDMI audio
“THROUGH” mode.
In the “THROUGH” mode, sound is not produced from
the unit. Set it to “ENABLE”. (see page 35)
DVD-Audio is not played back
over an HDMI connection.
The DVD player does not support CPPM,
therefore it cannot output HDMI audio.
• Use a DVD-Audio player that supports CPPM.
• Turn on PCM downsampling on the DVD player.
• Use an analog connection.
XM SATELLITE RADIO
If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the operating instructions?
3. Are the speakers and other components operating properIy?
If this unit is not operating properly, Check the items listed in the table beIow. Should the problem persist, there
may be a malfunction. Disconnect the power immediately and contact your store of purchase.
SYMPTOM
CAUSE
REMEDY
“ANTENNA” is displayed.
XM terminal and the XM Mini-Tuner and
Home Dock is not properly connected.
Check that the connection are correct.
“NO SIGNAL” is displayed.
The signal cannot be received.
Reposition your XM Mini-Tuner and Home
Dock.
Receiving only XM channels 0 and 1.
The XM Tuner is not activated.
Contact XM Radio.
HD Radio RECEPTION
SYMPTOM
CAUSE
REMEDY
The signal is not digital, even when
receiving from an HD Radio station.
Reception is affected by other electrical
fields. (AM)
Try changing location where the AM
indoor antenna is set up.
The radio waves from the broadcasting
station are weak. (FM)
Install an FM outdoor antenna.
The signal sometimes switches from digital
to analog or the sound cuts out when
receiving from an HD Radio station.
Reception is affected by other electrical
fields. (AM)
Set the TUNER MODE to Analog Auto
mode or Analog Mono mode.
Note:
In this case you cannot receive a
digital signal. (See page 52)
The radio waves from the broadcasting
station are weak. (FM)
SIRIUS SATELLITE RADIO
SYMPTOM
CAUSE
REMEDY
“ANTENNA” is displayed
Antenna is not properly connected.
Check the antenna cable connection is
correct.
“TUNER ERR” is displayed.
SIRIUS Connect tuner is not properly
connected.
Check the 8pin mini DIN cable and AC
adapter connection are correct.
“ACQUIRING” is displayed.
The signal cannot be received.
Reposition your SIRIUS Connect tuner
and antenna.
“SUB_UPDT” is displayed
Unit is updating subscription
Wait until the encryption code has been
updated.
“UPDATING” is displayed
Unit is updating channel map.
Wait until the updating is complete.
“CALL SIRIUS” is displayed
You have not subscribed for the selected
channel.
Call SIRIUS if you want to subscribe.
“INVALID” is displayed
Selected channel is not available/does
not exist.
Select another channel.
“FIRM UPDT” is displayed
SIRIUS CONNECT is updating software.
Wait until the updating is complete.