Motorola MOTOROLA i1 User Guide - Southern Linc - Page 46

Forgot your pattern or passcode?, Troubleshooting, Crash recovery, Service & repairs - master reset

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PUK code To unlock your SIM PIN, you need to enter your PIN unlock code (PUK code) when prompted. Note: Your PUK code is provided by your service provider. Forgot your pattern or passcode? If you forget your pattern or passcode, see your service provider. Troubleshooting we're here to help Crash recovery In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery ("Assemble & charge" on page 3), then replace and switch your phone on as usual. Reset To reset your phone to factory settings and erase all the data on your phone, touch > Settings > SD card & phone storage > Master Clear. Warning: All data on your phone will be deleted. Service & repairs If you have questions or need assistance, go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-453-0920 (United States), 1-877-483-2840 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). 44 Troubleshooting

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44
Troubleshooting
PUK code
To unlock your SIM PIN, you need to enter your PIN
unlock code (PUK code) when prompted.
Note:
Your PUK code is provided by your service
provider.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch
>
Settings
>
SD card & phone storage
>
Master Clear
.
Warning:
All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
www.motorola.com/support
, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-453-0920 (United States), 1-877-483-2840
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).