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Enabling Remote Management Access - wireless problems

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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. • Display the Routing table to identify what other modem routers the modem router is communicating with. • Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router's network connection. Enabling Remote Management Access The remote management feature allows you to upgrade or check the status of your Wireless-N Modem Router via the Internet. From the main menu, under Advanced, select Remote Management. Figure 4-10 Managing Your Network v1.0, November 2009 4-11

Section	Page
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual	1
Contents	6
About This Manual	10
Conventions, Formats, and Scope	10
How to Print This Manual	11
Revision History	11
Chapter 1 Connecting Your Router to the Internet	12
Using the Setup Manual	12
Logging In to Your Wireless Modem Router	13
Using the Setup Wizard	15
Viewing or Manually Configuring Your ISP Settings	15
Configuring ADSL Settings	19
Chapter 2 Configuring Your Wireless Network and Security Settings	20
Planning Your Wireless Network	20
Wireless Placement and Range Guidelines	21
Wireless Security Options	22
Manually Configuring Your Wireless Settings	23
Manually Configuring Your Wireless Security	26
Restricting Wireless Access to Your Network	26
Turning off wireless connectivity completely	27
Hiding your wireless network name (SSID)	27
Restricting access by MAC address	27
Configuring Mixed WPA-PSK+WPA2-PSK Security	29
Configuring WEP	30
Configuring WPA-802.1x	31
Using Push 'N' Connect (WPS) to Configure Your Wireless Network	32
Using a WPS Button to Add a WPS Client	33
Using PIN Entry to Add a WPS Client	34
Connecting Additional Wireless Client Devices After WPS Setup	36
Adding More WPS Clients	36
Adding Both WPS and Non-WPS Clients	36
Configuring Advanced WPS Settings	37
Chapter 3 Protecting Your Network	39
Protecting Access to Your Wireless Modem Router	39
How to Change the Built-In Password	40
Changing the Administrator Login Time-out	41
Viewing Logs of Web Access or Attempted Web Access	41
Blocking Sites	42
Firewall Rules	44
Inbound Rules (Port Forwarding)	45
Inbound Rule Example: A Local Public Web Server	46
Inbound Rule Example: Allowing Video conferencing	47
Considerations for Inbound Rules	48
Outbound Rules (Service Blocking)	48
Outbound Rule Example: Blocking Instant Messenger	48
Order of Precedence for Rules	50
Services	51
Setting Times and Scheduling Firewall Services	53
Setting Your Time Zone	53
Scheduling Firewall Services	54
Configuring E-mail Alerts and Web Access Log Notifications	55
Chapter 4 Managing Your Network	57
Upgrading the Firmware	57
Manually Checking for Firmware Upgrades	58
Viewing Wireless Modem Router Status Information	60
Connection Status	62
Statistics	63
Viewing a List of Attached Devices	64
Managing the Configuration File	65
Backing Up and Restoring the Configuration	65
Erasing the Configuration	66
Running Diagnostic Utilities and Rebooting the Wireless Modem Router	66
Enabling Remote Management Access	67
Chapter 5 Advanced Configuration	69
WAN Setup	69
Setting Up a Default DMZ Server	71
Using the Wireless Modem Router as a DHCP Server	74
Address Reservation	74
Configuring LAN Setup	75
Using the Wireless Modem Router as a DHCP Server	78
Address Reservation	78
Dynamic DNS Service	79
Setting up Static Routes	81
Static Route Example	81
Configuring Static Routes	82
Configuring Universal Plug and Play	83
Building Wireless Bridging and Repeating Networks	85
Configuring a Point-to-Point Bridge Configuration	86
Configuring a Repeater with Wireless Client Association	87
Chapter 6 USB Storage	90
USB Drive Requirements	91
File Sharing Scenarios	91
Sharing Photos with Friends and Family	92
Sharing Large Files with Colleagues	92
USB Storage Basic Settings	93
Editing a Network Folder	96
Configuring USB Storage Advanced Settings	97
Creating a Network Folder	99
Unmounting a USB Drive	99
Specifying Approved USB Devices	100
Connecting to the USB Drive from a Remote Computer	101
Locating the Internet Port IP Address	101
Accessing the Router’s USB Drive Remotely Using FTP	101
Connecting to the USB Drive with Microsoft Network Settings	101
Configuring Windows 98SE and Windows ME	102
Configuring Windows 2000 and Windows XP	102
Chapter 7 Troubleshooting	103
Basic Functioning	103
“Welcome” Page Displays instead of Router Management Interface	104
Power LED Is Not On	104
Power LED Is Red	104
LAN or ADSL Port LED Is Not On	105
Window Appears Asking You to Reload Firmware	105
Cannot Log in to the Wireless Modem Router	105
Troubleshooting the ISP Connection	106
ADSL Link	106
ADSL Link LED Is Green or Blinking Green	106
ADSL Link LED Is Blinking Amber	107
ADSL Link LED Is Off	107
Internet LED is Red	107
Obtaining an Internet IP Address	108
Troubleshooting PPPoE or PPPoA	108
Troubleshooting Internet Browsing	109
Resolving a ‘Reload Firmware’ Message	109
Troubleshooting a TCP/IP Network Using the Ping Utility	110
Testing the LAN Path to Your Router	110
Testing the Path from Your Computer to a Remote Device	111
Restoring the Default Configuration and Password	112
Using the Wireless On/Off and WPS Buttons to Reset the Router	112
Problems with Date and Time	112
Appendix A Technical Specifications	113
General Specifications	113
Factory Default Configuration	114
Appendix B Related Documents	116

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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual

Managing Your Network

4-11

v1.0, November 2009

You can use the Diagnostics screen to perform the following functions from the modem router:

•

Ping an IP address to test connectivity to see if you can reach a remote host.

•

Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the

DNS server configuration is working.

•

Display the Routing table to identify what other modem routers the modem router is

communicating with.

•

Reboot the modem router to enable new network configurations to take effect or to clear

problems with the modem router’s network connection.

Enabling Remote Management Access

The remote management feature allows you to upgrade or check the status of your Wireless-N

Modem Router via the Internet. From the main menu, under Advanced, select Remote

Management.

Figure 4-10