Netgear RNRX4410 ReadyNAS 2100 User Manual - Page 101

Replacing a Failed Disk, Choosing a Replacement Disk - warranty

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Replacing a Failed Disk ReadyNAS 2100 User Manual Note: Be sure to check the Hardware Compatibility list on the NETGEAR support site for a list of disks that have been qualified for the ReadyNAS 2100 to assure that you use a suitable disk. When a disk fails in your ReadyNAS device, you are notified of the failure by e-mail. The failed disk location can be seen in the FrontView status bar at the bottom by selecting Status > Health. Figure 6-5 On the front of the ReadyNAS device, a failed disk is identified by an amber LED. The left most LED is disk channel 1; the next one is disk channel 2; and so on. Take note of the failed channel. Choosing a Replacement Disk On the main menu, select Status > Health. Take note of the disk vendor and model used in your ReadyNAS. It is best to replace a failed disk with the same disk model. Contact the disk vendor, and arrange to have the disk replaced if the disk is still under warranty. A disk RMA from the vendor requires that you provide the serial number of the disk. To locate the serial number, open the case and take out the failed disk (see the following sections for replacement instructions for your disk model). If the disk is no longer under warranty, you can obtain a disk of the same capacity or larger from your ReadyNAS retailer. Replacing a Failed Disk When a Disk Status LED blinks slowly, it is an indication of a failed disk. ReadyNAS supports hotswap bays, so there is no need to power down the device. To replace the disk: 1. View the disk status lights to identify which disk has failed. Managing Levels of Service 6-5 v1.0, May 2009

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ReadyNAS 2100 User Manual
Managing Levels of Service
6-5
v1.0, May 2009
Replacing a Failed Disk
When a disk fails in your ReadyNAS device, you are notified of the failure by e-mail. The failed
disk location can be seen in the FrontView status bar at the bottom by selecting Status > Health.
On the front of the ReadyNAS device, a failed disk is identified by an amber LED. The left most
LED is disk channel 1; the next one is disk channel 2; and so on. Take note of the failed channel.
Choosing a Replacement Disk
On the main menu, select Status > Health. Take note of the disk vendor and model used in your
ReadyNAS. It is best to replace a failed disk with the same disk model. Contact the disk vendor,
and arrange to have the disk replaced if the disk is still under warranty. A disk RMA from the
vendor requires that you provide the serial number of the disk. To locate the serial number, open
the case and take out the failed disk (see the following sections for replacement instructions for
your disk model).
If the disk is no longer under warranty, you can obtain a disk of the same capacity or larger from
your ReadyNAS retailer.
Replacing a Failed Disk
When a Disk Status LED blinks slowly, it is an indication of a failed disk. ReadyNAS supports
hotswap bays, so there is no need to power down the device.
To replace the disk:
1.
View the disk status lights to identify which disk has failed.
Note:
Be sure to check the Hardware Compatibility list on the NETGEAR support site for
a list of disks that have been qualified for the ReadyNAS 2100 to assure that you
use a suitable disk.
Figure 6-5