Home » Nokia Manuals » Mobile Phones » Nokia 002M1S1 » Manual Viewer

Nokia 002M1S1 E72 User Guide - Page 128

Q: Why can't I select a contact for my message?, device starts a data connection again

UPC - 758478018279

Add to My Manuals
Save this manual to your list of manuals

Page 128 highlights

Troubleshooting connections > Options > Details. If the signal quality is weak or moderate, you may encounter connection problems. Try again closer to the access point. Q: Why do I have problems with the security mode? A: Check that you have configured the security mode correctly, and that it is the same that the network uses. To check the security mode the network uses, select Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates). Q: Why can't I select a contact for my message? A: The contact card does not have a phone number, an address, or an e-mail address. Select Menu > Contacts, and edit the contact card. Q: The note Retrieving message is shown briefly. What is happening? A: The device is trying to retrieve a multimedia message from the multimedia messaging centre. This note is shown if you have selected Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Always automatic. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. 128 Q: How can I end the data connection when the device starts a data connection again and again? A: The device may be trying to retrieve a multimedia message from the multimedia message centre. To stop the device from making a data connection, select Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Manual to have the multimedia messaging centre save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when there is a new multimedia message that you can retrieve in the multimedia message centre. If you select Off, the device does not make any network connections related to multimedia messaging. To set the device to use a packet data connection only if you start an application or action that needs it, select Menu > Ctrl. panel > Settings and Connection > Packet data > Packet data connection > When needed. If this does not help, restart the device. Q: How do I save battery power? A: Many features in your device increase the demand on battery power and reduce the battery life time. To save battery power, do the following: • Deactivate Bluetooth connectivity when you do not need it. • Stop the background scans for WLAN. Select Menu > Ctrl. panel > Settings and Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLANs and connect to WLANs as usual.

Section	Page
Nokia E72 User Guide	1
Contents	4
Safety	7
About your device	7
Network services	8
About Digital Rights Management	8
Battery removing	9
Find help	10
Support	10
Update device software	10
About device software and application updates	10
Update device software and applications using your device	10
Update software using your PC	11
In-device help	11
Do more with your device	11
Settings	11
Access codes	12
Prolong battery life	12
Free memory	13
Get started	14
Insert the SIM card and battery	14
Insert the memory card	15
Remove the memory card	15
Antenna locations	16
Switch the device on and off	16
Charge the battery	16
Keys and parts	17
Headset	18
Wrist strap	18
Write text	18
Write text with the keyboard	18
Nokia Switch	19
Copy content from your old device	19
Synchronise, retrieve, or send content	20
Nokia Ovi Suite	20
Ovi by Nokia	21
About Ovi Store	21
Your Nokia E72	22
Key features	22
Home screen	23
Home screen	23
Work on the home screen	23
One-touch keys	23
Home key	24
Contacts key	24
Calendar key	24
E-mail key	24
Optical Navi key	24
Turn to silence calls or alarms	25
Calendar	25
About Calendar	25
Create calendar entries	25
Create meeting requests	26
Calendar views	26
Contacts	26
About Contacts	26
Work with contacts	27
Create contact groups	27
Search for contacts in a remote database	27
Add ringing tones for contacts	27
Contacts settings	28
Multitasking	28
Flashlight	28
Make calls	29
Voice calls	29
Options during a call	29
Voice mail	30
Answer or decline a call	30
Make a conference call	30
Speed dial a phone number	31
Call waiting	31
Call divert	31
Call barring	32
Voice dialling	32
Make a video call	33
Options during a video call	33
Answer or decline a video call	34
Video sharing	34
Video sharing requirements	34
Settings	35
Share live video or video clips	35
Accept an invitation	36
Log	36
Recent calls	36
Call duration	37
Packet data	37
Monitor all communication events	37
Messaging	38
Messaging folders	38
Organise messages	39
E-mail service	39
E-mail	39
Set up your e-mail	39
Send e-mail	39
Add attachments	40
Read e-mail	40
Download attachments	40
Reply to a meeting request	41
Search for e-mail messages	41
Delete e-mails	41
Switch between e-mail folders	41
Disconnect from the mailbox	41
Set an out-of-office reply	42
General e-mail settings	42
Message reader	42
Speech	42
Text and multimedia messages	43
Write and send messages	43
Text messages on the SIM card	44
Receive and reply to multimedia messages	44
Create presentations	45
View presentations	45
View and save multimedia attachments	46
Special message types	46
Service messages	46
Send service commands	46
Cell broadcast	46
Messaging settings	47
Text message settings	47
Multimedia message settings	47
Service message settings	48
Cell broadcast settings	48
Other settings	49
Set up Office Communicator	49
Connectivity	50
Data connections and access points	50
Network settings	50
Wireless LAN	51
About WLAN	51
WLAN connections	51
WLAN wizard	52
WLAN internet access points	52
Operating modes	52
WLAN settings	52
Active data connections	53
Sync	53
Bluetooth connectivity	54
About Bluetooth connectivity	54
Settings	54
Security tips	54
Send data using Bluetooth connectivity	55
Pair devices	55
Receive data using Bluetooth connectivity	56
Block devices	56
Remote SIM mode	56
Data cable	57
PC connections	57
About home network	57
Internet	58
Browse the web	58
Browser toolbar	59
Navigate pages	59
Web feeds and blogs	60
Content search	60
Bookmarks	60
Discover nearby events	60
Empty the cache	61
End the connection	61
Connection security	61
Web settings	62
Nokia Office Tools	63
Active notes	63
Create and edit notes	63
Settings for Active notes	63
Calculator	63
File manager	64
About File manager	64
Find and organise files	64
Manage a memory card	64
Quickoffice	64
About Quickoffice	64
Converter	65
Convert measurements	65
Set base currency and exchange rate	65
Zip manager	65
PDF reader	65
Printing	66
File printing	66
Print files	66
Printing options	66
Printer settings	66
Image print	67
Connect to printer	67
Print preview	67
Image print view	67
Dictionary	67
Notes	67
Positioning (GPS)	68
About GPS	68
Assisted GPS (A-GPS)	68
Tips on creating a GPS connection	69
Position requests	69
Landmarks	70
GPS data	70
Route guidance	70
Trip meter	70
Positioning settings	71
Maps	71
Maps overview	71
My position	72
View your location and the map	72
Map view	72
Change the look of the map	73
Download and update maps	73
Use the compass	73
About positioning methods	73
Find places	74
Find a location	74
View location details	75
Manage places and routes	75
Save places and routes	75
View and organise places or routes	75
Send places to your friends	76
Synchronise your Favourites	76
Share location	76
Drive and Walk	77
Get voice guidance	77
Drive to your destination	77
Navigation view	78
Get traffic and safety information	78
Walk to your destination	78
Plan a route	79
Maps shortcuts	79
Personalisation	80
Profiles	80
Select ringing tones	81
Customise profiles	81
Personalise the home screen	82
Change the display theme	82
Download a theme	82
Change audio themes	83
3-D ringing tones	83
Media	84
Camera	84
Capture an image	84
Scenes	84
Capture images in a sequence	85
View captured image	85
Record videos	85
Play a video clip	86
Image settings	86
Video settings	86
Gallery	87
About Gallery	87
Main view	87
Sound clips	87
Streaming links	87
Presentations	87
Photos	88
About Photos	88
View images and videos	88
View and edit file details	89
Organise images and videos	89
Active toolbar	89
Albums	89
Tags	90
Slide show	90
Edit images	91
Image editor	91
Crop image	91
Reduce red-eye	91
Useful shortcuts	91
Edit videos	91
Print images	92
Image print	92
Printer selection	92
Print preview	92
Print settings	92
Share online	92
About Share online	92
Subscribe to services	93
Manage your accounts	93
Create a post	93
Post files from Photos	93
One-click upload	94
Tag list	94
Manage posts in Outbox	94
View service content	94
Service provider settings	94
Edit account settings	95
Edit advanced settings	95
Data counters	95
Music player	95
Play a song	95
Playlists	96
About Ovi Music	96
Transfer music from a computer	96
Preset frequency settings	97
RealPlayer	97
Play video clips and stream links	97
View information about a media clip	98
RealPlayer settings	98
Recorder	98
Flash player	98
FM radio	98
Listen to the radio	99
Saved stations	99
FM radio settings	99
Nokia Internet Radio	99
Listen to internet radio stations	100
Favourite stations	100
Search for stations	100
Station directory	101
Internet radio settings	101
Security and data management	102
Lock the device	102
Memory card security	102
Encryption	103
Encrypt device memory or memory card	103
Decrypt device memory or memory card	103
Fixed dialling	103
Certificate manager	104
View certificate details	104
Certificate trust settings	105
View and edit security modules	105
Remote configuration	105
Application manager	106
Install applications and software	107
Remove applications and software	108
Application manager settings	108
Licenses	108
About Licenses	108
Use licences	109
Sync	109
Mobile VPN	110
Manage VPN	110
Edit VPN access points	110
Use a VPN connection in an application	111
Settings	111
General settings	112
Personalisation settings	112
Display settings	112
Tone settings	112
Language settings	113
Scroll key lights	113
Settings for One-touch keys	113
Date and time settings	113
Accessory settings	113
Sensor settings	114
Security settings	114
Security settings	114
Device and SIM card security	114
Restore original settings	115
Positioning settings	115
E-mail key settings	115
Telephone settings	115
Call settings	115
Network settings	116
Connection settings	116
Access points	117
Create a new access point	117
Create access point groups	118
Packet data access points	118
WLAN internet access points	119
Packet data (GPRS) settings	119
WLAN settings	120
Advanced WLAN settings	120
WLAN security settings	121
WEP security settings	121
WEP key settings	121
802.1x security settings	121
WPA security settings	121
Wireless LAN plugins	122
EAP plug-ins	122
Use EAP plug-ins	122
Session initiation protocol (SIP) settings	122
Edit SIP profiles	123
Edit SIP proxy servers	123
Edit registration servers	123
Configuration settings	123
Restrict packet data	124
Application settings	124
Shortcuts	124
General shortcuts	124
Troubleshooting	126
Protect the environment	129
Save energy	129
Recycle	129
Product and safety information	130
Accessories	130
Battery	130
Battery and charger information	130
Taking care of your device	131
Recycle	132
Additional safety information	132
Small children	132
Operating environment	132
Medical devices	132
Implanted medical devices	133
Hearing aids	133
Vehicles	133
Potentially explosive environments	133
Emergency calls	134
Certification information (SAR)	134

Match case Limit results 1 per page

connections

Options

Details

. If the signal quality

is weak or moderate, you may encounter connection

problems. Try again closer to the access point.

Q: Why do I have problems with the security

mode?

A: Check that you have configured the security mode

correctly, and that it is the same that the network uses. To

check the security mode the network uses, select

Ctrl. panel

Connectivity

Conn. mgr.

and

Active

data connections

Options

Details

Check also the following: you have the correct WPA mode

(preshared key or EAP), you have disabled all EAP types that

are not needed, and all the EAP type settings are correct

(passwords, user names, certificates).

Q: Why can’t I select a contact for my message?

A: The contact card does not have a phone number, an

address, or an e-mail address. Select

Contacts

and edit the contact card.

Q: The note Retrieving message is shown

briefly. What is happening?

A: The device is trying to retrieve a multimedia message

from the multimedia messaging centre. This note is shown

if you have selected

Messaging

and

Options

Settings

Multimedia message

Multimedia

retrieval

Always automatic

. Check that the settings

for multimedia messaging are defined correctly and that

there are no mistakes in phone numbers or addresses.

Q: How can I end the data connection when the

device starts a data connection again and

again?

A: The device may be trying to retrieve a multimedia

message from the multimedia message centre. To stop the

device from making a data connection, select

Messaging

and

Options

Settings

Multimedia

message

Multimedia retrieval

Manual

to have the

multimedia messaging centre save messages to be

retrieved later, or

Off

to ignore all incoming multimedia

messages. If you select

Manual

, you receive a notification

when there is a new multimedia message that you can

retrieve in the multimedia message centre. If you select

Off

, the device does not make any network connections

related to multimedia messaging.

To set the device to use a packet data connection only if

you start an application or action that needs it, select

Ctrl. panel

Settings

and

Connection

Packet data

Packet data connection

When

needed

If this does not help, restart the device.

Q: How do I save battery power?

A: Many features in your device increase the demand on

battery power and reduce the battery life time. To save

battery power, do the following:

•

Deactivate Bluetooth connectivity when you do not

need it.

•

Stop the background scans for WLAN. Select

Ctrl. panel

Settings

and

Connection

Wireless

LAN

Show WLAN availability

Never

. You can still

manually scan for available WLANs and connect to

WLANs as usual.

128

Troubleshooting