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Nokia IP2255 Installation Guide - Page 105

Troubleshooting, General Troubleshooting Information

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8 Troubleshooting This chapter provides troubleshooting tips, problems, and solutions related to IP2255 appliance installations. For information about how to reinstall the operating system (Nokia IPSO) on your appliance, see the Nokia IPSO Boot Manager Reference Guide. General Troubleshooting Information The information in this section relates to problems you might encounter during the IP2255 appliance installation. Problems Interfacing to 1483 Devices (Classical IP) Problem Remote and local devices are not configured for the same VC and VP value. Solution Set remote and local devices to the same VC and VP values. Consult your 1483 device documentation. Problem Remote and local devices are not in the supported VC range of the network interface card. Solution Use ipsctl to determine the VC range. Enter the following command: ipsctl ifphys:logical interface:max_rxlabel Nokia IP2255 Security Platform Installation Guide 105

Section	Page
Title Page	1
Contact Information	3
Contents	5
Tables	9
Figures	11
About this Guide	13
In this Guide	13
Conventions this Guide Uses	14
Notices	14
Text Conventions	15
Related Documentation	16
1 Overview	19
About the Nokia IP2255 Security Platform	19
Managing the Nokia IP2255 Appliance	20
Nokia IP2255 Appliance Overview	21
Ethernet Management Ports	23
Nokia Network Interface Cards	24
Console Port	26
Serial Port	27
System Status LEDs	29
Fan Unit	30
Storage Devices	31
Power Supplies	31
Product Disposal	32
Site Requirements, Warnings, and Cautions	33
Software Requirements	34
2 Installing Nokia IP2255 Appliances	37
Rack Mounting the Security Platform	37
Before You Begin	38
3 Performing the Initial Configuration	45
Using a Console Connection	46
Connecting Power and Turning the Power On	47
Performing the Initial Configuration	50
Connecting Network Interfaces	52
Using Nokia Network Voyager	53
Viewing Nokia IPSO Documentation by Using Nokia Network Voyager	54
Using the Command-Line Interface	55
Using Nokia Horizon Manager	57
4 Connecting to the Network Interface Cards	59
Eight-Port 10/100 Ethernet NIC	60
10/100 Ethernet NIC Features	60
10/100 Ethernet NIC Connectors and Cables	61
Two-Port and Four-Port Copper Gigabit Ethernet NIC	64
Copper Gigabit Ethernet NIC Features	64
Copper Gigabit Ethernet NIC Connectors and Cables	65
Two-Port and Four-Port Fiber-Optic Gigabit Ethernet NIC	67
Fiber-Optic Gigabit Ethernet NIC Features	67
Fiber-Optic Gigabit Ethernet NIC Connectors and Cables	68
Single-Port Fiber-Optic 10 Gigabit Ethernet NIC	69
Fiber-Optic 10 Gigabit Ethernet NIC Features	69
Fiber-Optic 10 Gigabit Ethernet NIC Connectors and Cables	70
5 Installing, Replacing, and Configuring the Nokia Encryption Accelerator Card	73
Removing, Installing, and Replacing the Nokia Encryption Accelerator Card	74
Before you Begin	74
Configuring and Activating Encryption Acceleration	78
6 Installing and Replacing Network Interface Cards	79
Removing, Installing, and Replacing NICs	80
Before You Begin	81
Configuring and Activating Interfaces	84
Monitoring NICs	84
7 Installing and Replacing Other Components	85
Replacing the Compact-Flash Memory Card	86
Replacing the Memory	91
Replacing the Fan Unit	96
Replacing a Power Supply	98
Replacing the Management NIC	100
8 Troubleshooting	105
General Troubleshooting Information	105
A Technical Specifications	113
Space Requirements	113
B Compliance Information	115
Declaration of Conformity	115
Compliance Statements	117
FCC Notice (US)	118
Index	121
Numerics	121
A	121
C	121
D	121
E	122
F	122
H	122
I	122
L	122
M	122
N	122
O	123
P	123
R	123
S	123
T	124