Oki C942 C911dn/C931dn/C931DP/C941dn/C941DP/C942 Troubleshooting Guide - Engli - Page 10

Troubleshooting solutions procedure

Page 10 highlights

Troubleshooting Maintenance Troubleshooting solutions procedure zzTroubleshooting solutions procedure 1 This chapter describes the procedure for solving the problems occurred while using the printer. If you are unable to solve the problem with this procedure, contact your dealer. Is error message or error code displayed on the control panel? If it is displayed 2 When there is a display of paper jam, refer to the page 11 and solve it. When there is a display of replacement timing or service life of consumables and maintenance items, refer to the page 60 and solve it. When there is a display of other errors, refer to the page 36 and solve it. If it is not displayed In the even to trouble refer to the following pages for solution. zz Unable to print: page 46 zz Printer drivers cannot be installed: page 50 zz Unable to print with fine quality: page 52 zz Abnormal paper feeding: page 57 When you cannot solve Record the error message displayed on the control panel. Call your designated help desk. Index - 10 -

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10
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Troubleshooting solutions procedure
Troubleshooting
1
2
Index
Maintenance
z
Troubleshooting solutions procedure
This chapter describes the procedure for solving the problems occurred while using the printer.
If you are unable to solve the problem with this procedure, contact your dealer.
When there is a display of paper jam, refer
to the
page 11
and solve it.
When there is a display of replacement
timing or service life of consumables and
maintenance items, refer to the
page 60
and solve it.
When there is a display of other errors,
refer to the
page 36
and solve it.
In the even to trouble refer to the
following pages for solution.
z
Unable to print:
page 46
z
Printer drivers cannot be installed:
page 50
z
Unable to print with fine quality:
page 52
z
Abnormal paper feeding:
page 57
Is error message or error code displayed on the control panel?
If it is displayed
If it is not displayed
When you cannot solve
Record the error
message displayed on
the control panel.
Call your designated help desk.