Oki C942 C911dn/C931dn/C931DP/C941dn/C941DP/C942 Troubleshooting Guide - Engli - Page 54

Admin Setup] > [Print Setup] &gt, value. If [Ultra Heavy1] to [Ultra

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Troubleshooting Maintenance Index Printing Troubles Symptom Cause Troubleshooting Reference pages 1 Rubbing it off will remove the Type and thickness setting of toner. paper is inappropriate. Correct [Media Weight] in the operation panel to appropriate Advanced value. Or, change [Media Weight] to a thicker value than the present value. 2 Specks appear on glossy papers. Recycled paper is used. Type and thickness setting of paper is inappropriate. Correct [Media Weight] in the operation panel to appropriate value. Or, change [Media Weight] to a thicker value than the present value. Correct [Media Weight] in the operation panel to appropriate value. Or, change [Media Weight] to a thicker value than the present value. Advanced Advanced Bold lines appear in horizontal Type and thickness setting of direction. paper is inappropriate. Paper feeding direction If the hardness of the paper is high, a shock has occurred at the time of transportation. Lateral-stripe white dots appear [Transfer Setting] is not at the solid printing portion. properly set. If a line is printed from the second page with black & white print, set the [Media Weight] to an appropriate value from the control panel. Or, change [Media Weight] to a thicker value than the present value. If [Ultra Heavy1] to [Ultra Heavy3] has been set and you want to improve the setting, select [Admin Setup] > [Print Setup] > [Mono-Print Mode] > [Color Mode] on the control panel. When the clear toner and white toner are not used, if [Ultra Heavy1] to [Ultra Heavy5] is set and the default custom media setting is used, change [Media Type] in control panel to [HQFORUH1] - [HQFORUH5] depending on the paper weight. (But, the print speed becomes lower.) If a line is printed on 80mm position from the paper end with color print, set the [Heavy Media Adjust] to 0 from the control panel. To further improve, set to -5 ~ +5. If white dots appear in cyan transfer, lower the setting value by selecting [Print Adjust] > [Transfer Setting] > [Cyan Transfer Setting] on the control panel. If white dots appear in other colors' transfer, lower the transfer setting value of the corresponding color. Advanced Advanced Advanced - 54 -

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54
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Printing Troubles
Troubleshooting
1
2
Index
Maintenance
Symptom
Cause
Troubleshooting
Reference
pages
Rubbing it off will remove the
toner.
Type and thickness setting of
paper is inappropriate.
Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Recycled paper is used.
Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Specks appear on glossy
papers.
Type and thickness setting of
paper is inappropriate.
Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Bold lines appear in horizontal
direction.
Paper feeding direction
Type and thickness setting of
paper is inappropriate.
If a line is printed from the second
page with black & white print,
set the [Media Weight] to an
appropriate value from the control
panel. Or, change [Media Weight]
to a thicker value than the present
value. If [Ultra Heavy1] to [Ultra
Heavy3] has been set and you
want to improve the setting, select
[Admin Setup] > [Print Setup] >
[Mono-Print Mode] > [Color Mode]
on the control panel.
When the clear toner and white
toner are not used, if [Ultra
Heavy1] to [Ultra Heavy5] is
set and the default custom
media setting is used, change
[Media Type] in control panel
to [HQFORUH1] - [HQFORUH5]
depending on the paper weight.
(But, the print speed becomes
lower.)
Advanced
If the hardness of the paper is
high, a shock has occurred at
the time of transportation.
If a line is printed on 80mm
position from the paper end
with color print, set the [Heavy
Media Adjust] to 0 from the
control panel.
To further improve, set to -5 ~ +5.
Advanced
Lateral-stripe white dots appear
at the solid printing portion.
[Transfer Setting] is not
properly set.
If white dots appear in cyan
transfer, lower the setting value
by selecting [Print Adjust] >
[Transfer Setting] > [Cyan
Transfer Setting] on the control
panel.
If white dots appear in other
colors' transfer, lower the
transfer setting value of the
corresponding color.
Advanced