Oki C942 C911dn/C931dn/C931DP/C941dn/C941DP/C942 Troubleshooting Guide - Engli - Page 45

Belt Unit Not Installed, Firmware Update Error

Page 45 highlights

If other messages are displayed Message displayed on the liquid crystal panel Error code lamp Causes and Troubleshooting Reference pages Firmware Update Error Please retry 302 - Firmware update failed. - Follow the contents of the message. 1 If network doesn't work, please try firmware update over USB Troubleshooting Open Stacker 580 Blinking Face up stacker is closed. - Face Up Stacker Please open the face up stacker. Please see HELP for details Belt Unit Not Installed 689 Blinking The belt unit is not installed. - Press the [HELP] button, and solve Please see HELP for details according to the guidance shown on 2 the Help screen. Maintenance Check Belt Unit Please see HELP for details 330 Blinking The belt unit is not set correctly. - Press the [HELP] button, and solve according to the guidance shown on the Help screen. Power Off and Wait for a while 126: Condensing Error - Blinking Condensation has occurred inside - the printer. Restart the printer after some time. If the error is not resolved by restarting the printer, contact your designated help desk. Index Install Duplex Unit Please see HELP for details 360 Blinking The 2-Sided Printing unit is not set - correctly. Install the 2-Sided Printing unit correctly. The data was deleted because a 455 Blinking 2-Sided printing cannot be done - duplex printing error occurred because the paper is too thick or it is Check the paper and paper small. Printing was stopped and the settings, then print again. To turn print data was deleted. off the display, press OK Change the paper, or set to 1-Sided Please see HELP for details Printing and print once again. Press the [OK] button for deleting the display of the liquid crystal panel. - 45 -

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45
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If other messages are displayed
Troubleshooting
1
2
Index
Maintenance
Message displayed on the
liquid crystal panel
Error
code
<ATTENTION>
lamp
Causes and Troubleshooting
Reference
pages
Firmware Update Error
Please retry
If network doesn’t work, please
try firmware update over USB
302
-
Firmware update failed.
Follow the contents of the message.
-
Open Stacker
Face Up Stacker
Please see HELP for details
580
Blinking
Face up stacker is closed.
Please open the face up stacker.
-
Belt Unit Not Installed
Please see HELP for details
689
Blinking
The belt unit is not installed.
Press the [HELP] button, and solve
according to the guidance shown on
the Help screen.
-
Check Belt Unit
Please see HELP for details
330
Blinking
The belt unit is not set correctly.
Press the [HELP] button, and solve
according to the guidance shown on
the Help screen.
-
Power Off and Wait for a while
126: Condensing Error
-
Blinking
Condensation has occurred inside
the printer.
Restart the printer after some time.
If the error is not resolved by
restarting the printer, contact your
designated help desk.
-
Install Duplex Unit
Please see HELP for details
360
Blinking
The 2-Sided Printing unit is not set
correctly.
Install the 2-Sided Printing unit
correctly.
-
The data was deleted because a
duplex printing error occurred
Check the paper and paper
settings, then print again. To turn
off the display, press OK
Please see HELP for details
455
Blinking
2-Sided printing cannot be done
because the paper is too thick or it is
small. Printing was stopped and the
print data was deleted.
Change the paper, or set to 1-Sided
Printing and print once again.
Press the [OK] button for deleting
the display of the liquid crystal panel.
-