Panasonic KXFPG377 KXFPG376 User Guide - Page 69

9. Help

67

For Fax Advantage assistance, call 1-800-435-7329.

9.1 Error messages

–

Reports

If a problem occurs during fax transmission or

reception, one of the following communication

messages will be printed on the sending and

journal reports (page 41).

COMMUNICATION ERROR

(Code: 40-42, 46-72, FF)

L

A transmission or reception error occurred.

Try again or check with the other party.

COMMUNICATION ERROR

(Code: 43, 44)

L

A line problem occurred. Connect the

telephone line cord to a different jack and try

again.

L

An overseas transmission error occurred. Try

using the overseas mode (feature #23 on

page 61).

DOCUMENT JAMMED

L

The document is jammed. Remove the

jammed document (page 76).

ERROR-NOT YOUR UNIT

(Code: 54, 59, 70)

L

A transmission or reception error occurred

because of a problem with the other party

’

s

fax machine. Check with the other party.

MEMORY FULL

L

The memory is full of received documents

due to a lack of recording paper or a

recording paper jam. Install paper (page 14)

or clear the jammed paper (page 74).

NO DOCUMENT

L

The document was not fed into the unit

properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

L

The other party

’

s fax machine is busy or has

run out of recording paper. Try again.

L

The document was not fed properly. Re-

insert the document and try again.

L

The other party

’

s fax machine rang too many

times. Send the fax manually (page 40).

L

The other party

’

s machine is not a fax

machine. Check with the other party.

L

The number you dialed is not in service.

PRESSED THE STOP KEY

L{

STOP

}

was pressed and fax communication

was canceled.

OK

L

Fax communication was successful.

9.2 Error messages

–

Display

If the unit detects a problem, one or more of the

following messages will appear on the display.

9.2.1 Base unit

—————————————————————

CALL SERVICE

L

There is something wrong with the unit.

Contact our service personnel.

—————————————————————

CHECK DOCUMENT

L

The document was not fed into the unit

properly. Re-insert the document. If

misfeeding occurs frequently, clean the

document feeder rollers (page 77) and try

again.

L

Attempted to send a document longer than

600 mm (23

5

/

8

"). Press

{

STOP

}

to remove

the document. Divide the document into two

or more sheets, and try again.

—————————————————————

CHECK MEMORY

L

The base unit memory (telephone numbers,

parameters, etc.) has been erased. Re-

program.

—————————————————————

CHECK PAPER

L

The unit has run out of recording paper.

Install paper and press

{

START

}

to clear the

message.

L

The recording paper was not fed into the unit

properly (page 75). Reinstall paper (page 14)

and press

{

START

}

to clear the message.

L

The recording paper has jammed near the

recording paper entrance. Clear the jammed

paper (page 75) and press

{

START

}

to clear

the message.

—————————————————————

COVER OPEN

b

CHECK FILM

L

The covers are open. Close them.

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Safety Instructions	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For Best Performance	7
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Overview	11
1.4 Description of base unit buttons	12
1.5 Description of handset buttons	13
Installation (Base Unit)	14
1.6 Ink film	14
1.7 Paper tray	16
1.8 Recording paper	16
Installation (Handset)	17
1.9 Battery replacement	17
1.10 Belt clip	18
1.11 Headset (optional)	18
Preparation	19
Connections and Setup	19
2.1 Connections	19
2.2 Battery charge	20
2.3 Selecting the way to use your fax machine	21
2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	22
2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	23
2.6 Case 3: TEL ONLY	24
2.7 Case 4: FAX ONLY	26
Help Button	27
2.8 Base unit help function	27
Volume	27
2.9 Adjusting handset volume	27
2.10 Adjusting base unit volume	28
Initial Programming	29
2.11 Date and time	29
2.12 Your logo	30
2.13 Your fax number	31
Telephone	32
Making and Answering Calls	32
3.1 Making phone calls	32
3.2 Answering phone calls	33
3.3 Intercom	34
3.4 Transferring a call	35
Automatic Dialing	35
3.5 Storing names and telephone numbers into the navigator directory	35
3.6 Editing a stored item	37
3.7 Erasing a stored item	37
3.8 Making a phone call using the navigator directory	37
Caller ID	38
3.9 Caller ID service	38
3.10 Viewing and calling back using caller information	39
3.11 Erasing caller information	41
3.12 Storing caller information into the navigator directory	41
Fax	42
Sending Faxes	42
4.1 Sending a fax manually	42
4.2 Documents you can send	43
4.3 Sending a fax using the navigator directory	44
4.4 Broadcast transmission	44
Receiving Faxes	46
4.5 Receiving a fax manually–{AUTO ANSWER} OFF	46
4.6 Receiving a fax automatically–{AUTO ANSWER} ON	47
Distinctive Ring	49
Distinctive Ring	49
5.1 Distinctive Ring service from your phone company	49
5.2 Using two or more phone numbers on a single telephone line	49
5.3 Using three or more phone numbers on a single telephone line	49
5.4 Programming the ring pattern assigned for fax	50
Copy	51
Copying	51
6.1 Making a copy	51
Answering Machine	53
Greeting	53
7.1 Recording your greeting message	53
Memo Message	53
7.2 Leaving a message for others or yourself	53
Incoming Messages	54
7.3 Listening to recorded messages	54
7.4 Remote operation with the handset	55
Remote Operation	55
7.5 Operating from a remote location	56
Voice Mailbox	58
7.6 Allowing callers to leave private messages (mailbox)	58
7.7 Recording your mailbox greeting messages	58
7.8 Listening to recorded mailbox messages using the base unit	59
7.9 Listening to recorded mailbox messages using the handset	59
7.10 Listening to recorded mailbox messages from a remote location	60
Option	60
7.11 Transferring recorded messages to another telephone	60
Programmable Features	62
Features (Base Unit)	62
8.1 Programming	62
8.2 Basic features	62
8.3 Advanced features	63
8.4 Direct commands for programming features	66
Help	69
Error Messages	69
9.1 Error messages – Reports	69
9.2 Error messages – Display	69
Frequently Asked Questions	71
9.3 When a function does not work, check here	71
Jams	75
9.4 Recording paper jams	76
9.5 Document jams – sending	78
Cleaning	78
9.6 Document feeder cleaning	79
9.7 Thermal head cleaning	80
Caller IQ Feature	81
Caller IQ Feature	81
10.1 openLCR service for the Caller IQ feature	81
10.2 To turn the Caller IQ ON / OFF	81
10.3 Updating the rate table (downloading the rate table)	82
10.4 Downloading information	82
10.5 Viewing information (Handset)	83
10.6 Printing information (Base unit)	83
General Information	84
Printed Reports	84
11.1 Reference lists and reports (Base unit only)	84
Specifications	84
11.2 Technical data about this product	85
FCC and Other Information	87
11.3 FCC and Other Information	87
Limited Warranty	89
11.4 Limited Warranty	89
Customer Services	91

Panasonic KXFPG377 KXFPG376 User Guide - Page 69

Help, Error Messages, 9.1 Error messages – Reports, 2.1 Base unit

Page 69 highlights

Panasonic KXFPG377 KXFPG376 User Guide - Page 69

Help, Error Messages, 9.1 Error messages – Reports, 2.1 Base unit

Page 69 highlights

Help, Error Messages, 9.1 Error messages – Reports, 2.1 Base unit