Panasonic KXFPG377 KXFPG376 User Guide - Page 72

9. Help

70

For Fax Advantage assistance, call 1-800-435-7329.

The other party complains they only hear a

fax tone and cannot talk.

L

FAX ONLY mode is set. Tell the other party

the number is only used for faxes.

L

Change to TEL mode (page 44) or TAM/FAX

mode (page 45).

L

If you use a Distinctive Ring service, turn

AUTO ANSWER OFF so that the fax

machine is in TEL mode.

L

If you use a Distinctive Ring service, make

sure you have set the same ring pattern

assigned by the telephone company (page

47).

The

{

REDIAL/PAUSE

}

button does not

function properly.

L

If this button is pressed while dialing, a pause

will be inserted. If pressed immediately after

a dial tone is obtained, the last number dialed

will be redialed.

The receiving mode does not function

properly.

L

The Distinctive Ring is set (feature #31 on

page 62).

During programming, I cannot enter the code

or ID number.

L

All or part of the numbers are the same as

another code or ID. Change the number:

–

remote operation ID: feature #11 on page

61.

–

fax activation code: feature #41 on page

62.

–

password for mailbox 1: feature #51 on

page 63.

–

password for mailbox 2: feature #52 on

page 63.

The ink film runs out quickly.

L

Replacement films can print about 113 letter-

sized pages each. Every page that comes

out of the machine is considered as a full

page. Also, if the sending report (feature #04

on page 60) is set to

“

ON

”

, change the setting

to

“

OFF

”

or

“

ERROR

”

to save film.

The unit beeps.

L

Recording paper or ink film has run out.

Press

{

STOP

}

to stop the beeps and install

paper/ink film.

Whenever I try to retrieve my voice mail

messages, I am interrupted by the fax tone.

L

You are probably entering

{*}{

#

}{

9

}

. This is

the default setting for the fax activation code.

If you use a voice mail service, turn the fax

activation feature OFF or reprogram the

activation code (feature #41 on page 62).

The speakerphone is not working.

L

Use the speakerphone in a quiet room.

L

If you have difficulty hearing the other party,

adjust the volume.

The

{

LOCATOR/INTERCOM

}

button does not

function.

L

The handset is too far from the base unit.

L

The handset is talking on an external call.

While having an intercom call, the intercom

call stops and the unit starts to ring.

L

Someone is calling you from outside.

Press

{

TALK

}

,

{

SP-PHONE

}

or

{

DIGITAL

SP-PHONE

}

to answer the outside call.

9.3.3 Cordless handset

The handset does not work.

L

Make sure that the battery is installed

correctly (page 15).

L

Charge the battery fully (page 18).

L

Clean the charge contacts and charge again

(page 18).

The handset does not ring.

L

The ringer volume is set to OFF. Adjust it

(page 25).

The display shows

“

No link to base

Place on cradle and try again.

”

and an

alarm tone sounds.

L

The handset has lost communication with the

base unit. Walk closer to the base unit, and

try again.

L

Place the handset on the base unit and try

again.

L

The power cord is disconnected. Plug in the

power cord.

L

Raise the base unit antenna.

Static, sound cuts in/out, fades. Interference

from other electrical units.

L

Use the handset and the base unit away from

other electrical appliances.

L

Move closer to the base unit.

L

Press

{<}

on the handset to select a clearer

channel.

L

Raise the base unit antenna.

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Safety Instructions	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For Best Performance	7
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Overview	11
1.4 Description of base unit buttons	12
1.5 Description of handset buttons	13
Installation (Base Unit)	14
1.6 Ink film	14
1.7 Paper tray	16
1.8 Recording paper	16
Installation (Handset)	17
1.9 Battery replacement	17
1.10 Belt clip	18
1.11 Headset (optional)	18
Preparation	19
Connections and Setup	19
2.1 Connections	19
2.2 Battery charge	20
2.3 Selecting the way to use your fax machine	21
2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	22
2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	23
2.6 Case 3: TEL ONLY	24
2.7 Case 4: FAX ONLY	26
Help Button	27
2.8 Base unit help function	27
Volume	27
2.9 Adjusting handset volume	27
2.10 Adjusting base unit volume	28
Initial Programming	29
2.11 Date and time	29
2.12 Your logo	30
2.13 Your fax number	31
Telephone	32
Making and Answering Calls	32
3.1 Making phone calls	32
3.2 Answering phone calls	33
3.3 Intercom	34
3.4 Transferring a call	35
Automatic Dialing	35
3.5 Storing names and telephone numbers into the navigator directory	35
3.6 Editing a stored item	37
3.7 Erasing a stored item	37
3.8 Making a phone call using the navigator directory	37
Caller ID	38
3.9 Caller ID service	38
3.10 Viewing and calling back using caller information	39
3.11 Erasing caller information	41
3.12 Storing caller information into the navigator directory	41
Fax	42
Sending Faxes	42
4.1 Sending a fax manually	42
4.2 Documents you can send	43
4.3 Sending a fax using the navigator directory	44
4.4 Broadcast transmission	44
Receiving Faxes	46
4.5 Receiving a fax manually–{AUTO ANSWER} OFF	46
4.6 Receiving a fax automatically–{AUTO ANSWER} ON	47
Distinctive Ring	49
Distinctive Ring	49
5.1 Distinctive Ring service from your phone company	49
5.2 Using two or more phone numbers on a single telephone line	49
5.3 Using three or more phone numbers on a single telephone line	49
5.4 Programming the ring pattern assigned for fax	50
Copy	51
Copying	51
6.1 Making a copy	51
Answering Machine	53
Greeting	53
7.1 Recording your greeting message	53
Memo Message	53
7.2 Leaving a message for others or yourself	53
Incoming Messages	54
7.3 Listening to recorded messages	54
7.4 Remote operation with the handset	55
Remote Operation	55
7.5 Operating from a remote location	56
Voice Mailbox	58
7.6 Allowing callers to leave private messages (mailbox)	58
7.7 Recording your mailbox greeting messages	58
7.8 Listening to recorded mailbox messages using the base unit	59
7.9 Listening to recorded mailbox messages using the handset	59
7.10 Listening to recorded mailbox messages from a remote location	60
Option	60
7.11 Transferring recorded messages to another telephone	60
Programmable Features	62
Features (Base Unit)	62
8.1 Programming	62
8.2 Basic features	62
8.3 Advanced features	63
8.4 Direct commands for programming features	66
Help	69
Error Messages	69
9.1 Error messages – Reports	69
9.2 Error messages – Display	69
Frequently Asked Questions	71
9.3 When a function does not work, check here	71
Jams	75
9.4 Recording paper jams	76
9.5 Document jams – sending	78
Cleaning	78
9.6 Document feeder cleaning	79
9.7 Thermal head cleaning	80
Caller IQ Feature	81
Caller IQ Feature	81
10.1 openLCR service for the Caller IQ feature	81
10.2 To turn the Caller IQ ON / OFF	81
10.3 Updating the rate table (downloading the rate table)	82
10.4 Downloading information	82
10.5 Viewing information (Handset)	83
10.6 Printing information (Base unit)	83
General Information	84
Printed Reports	84
11.1 Reference lists and reports (Base unit only)	84
Specifications	84
11.2 Technical data about this product	85
FCC and Other Information	87
11.3 FCC and Other Information	87
Limited Warranty	89
11.4 Limited Warranty	89
Customer Services	91

Panasonic KXFPG377 KXFPG376 User Guide - Page 72

Cordless handset, REDIAL/PAUSE

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