Ricoh 3245 Printer Reference - Page 149

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Troubleshooting Possible Cause Solutions When using wireless LAN, is Check access point settings when in infrastructure mode. Depending the access point correctly set? on the access point, client access may be limited by MAC address. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients. When using wireless LAN, Confirm the orange LED is lit, and the green LED is lit or blinks is the LED on the wireless during transmission. LAN card lit or blinking? Is the wireless LAN being used in ad hoc mode? Turn the main power off and back on. See "Turning On the Power", General Settings Guide. Otherwise, configure [Network] in [Interface Settings] in [System Settings]. See "Setting Up the Machine on a Network", Network Guide. Did you change the option settings on the machine? When using the RPCS printer driver on Windows 2000 and connecting with IEEE 1394, an error may occur if you change the option settings on the machine. In this case, follow the procedure below: A Unplug the IEEE 1394 interface cables connected to the computer. B Run the utility tool for the IEEE 1394 interface board, which is stored in the following path on the CD-ROM "Printer Drivers and Utilities". \UTILITY\1394\ Reference For more information about using the utility tool for IEEE 1394, see the README file in the same directory on the CDROM. C Restart the computer. D Connect the computer to the machine using the IEEE 1394 in- 8 terface cables. Is the weekly timer set? The printer may not be able to print because of the weekly timer setting. Check the setting. For details, see "User Tools (System Settings)", General Settings Guide. Print cannot be performed from the printer driver. The login user name, password, or driver encryption key entered is incorrect. A high level of encryption was set using the Extended Security function. • Check your login user name, password, and driver encryption key. • For information about the Extended Security settings, consult an administrator. 143

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Troubleshooting
143
8
When using wireless LAN, is
the access point correctly set?
Check access point settings when in infrastructure mode. Depending
on the access point, client access may be limited by MAC address.
Also, check there are no problems in transmission between access
point and wired clients, and between access point and wireless clients.
When using wireless LAN,
is the LED on the wireless
LAN card lit or blinking?
Confirm the orange LED is lit, and the green LED is lit or blinks
during transmission.
Is the wireless LAN being
used in ad hoc mode?
Turn the main power off and back on. See
“
Turning On the Pow-
er
”
, General Settings Guide.
Otherwise, configure
[
Network
]
in
[
Interface Settings
]
in
[
System Set-
tings
]
. See
“
Setting Up the Machine on a Network
”
,
Network Guide
.
Did you change the option
settings on the machine?
When using the RPCS printer driver on Windows 2000 and con-
necting with IEEE 1394, an error may occur if you change the op-
tion settings on the machine. In this case, follow the procedure
below:
A
Unplug the IEEE 1394 interface cables connected to the computer.
B
Run the utility tool for the IEEE 1394 interface board, which is
stored in the following path on the CD-ROM
“
Printer Drivers
and Utilities
”
.
\UTILITY\1394\
Reference
For more information about using the utility tool for IEEE
1394, see the README file in the same directory on the CD-
ROM.
C
Restart the computer.
D
Connect the computer to the machine using the IEEE 1394 in-
terface cables.
Is the weekly timer set?
The printer may not be able to print because of the weekly timer
setting. Check the setting. For details, see
“
User Tools (System Set-
tings)
”
,
General Settings Guide
.
Print cannot be performed
from the printer driver.
The login user name, password, or driver encryption key entered
is incorrect.
A high level of encryption was set using the Extended Security
function.
•
Check your login user name, password, and driver encryption key.
•
For information about the Extended Security settings, consult
an administrator.
Possible Cause
Solutions