Samsung NE58H9970WS/AA User Manual Ver.1.0 (English, French) - Page 88
cleaning cycle.
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PROBLEM POSSIBLE CAUSE SOLUTION Areas of discoloration with metallic sheen. Mineral deposits from water and food have been left on the surface of the cooktop. • Remove using a ceramicglass cooktop cleaning cream. • Use cookware with clean, dry bottoms. The oven will The oven temperature is too high • Allow the range to cool and not self-clean. to set a self-clean operation. reset the controls. The oven controls have been set • See the section on self- incorrectly. cleaning on page 70. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. "Cracking" or "popping" sound. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. • This is normal. Excessive smoking during a self-cleaning cycle. There is excessive soiling in the oven. • Press OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and reset the oven for selfcleaning. The oven door will not open after a selfcleaning cycle. The oven is too hot. • Allow the oven to cool. The oven is not clean after a self-cleaning cycle. The oven controls were not set correctly. The oven was heavily soiled. • See the section on selfcleaning on page 70. • Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. Steam is coming When using the convection • This is normal. out of the vent. feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. English - 88 Manual Users_NE58H9970WS_AA_AC_DG68-00550A-00_EN.indd 88 19/05/2014 18:21:42