Samsung NE58H9970WS/AA User Manual Ver.1.0 (English, French) - Page 89

The Drawer

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08 TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION A burning or oily This is normal in a new oven and • To speed the process, set odor is coming will disappear in time. a self-cleaning cycle for a from the vent. minimum of 3 hours. Strong odor. Fan noise. Oven racks are difficult to slide. The Display goes blank. The Display flashes. The Drawer does not slide smoothly or drags. An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically turn on and off. The shiny, silver-colored racks were cleaned in a self-cleaning cycle. A fuse in your home may be blown or the circuit breaker tripped. There was a power failure. • See the section on selfcleaning on page 70. • This is temporary. • This is normal. • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. • Replace the fuse or reset the circuit breaker. • Reset the clock. The drawer is out of alignment. • Fully extend the drawer and push it all the way in. See the page 82. The drawer is over-loaded or the • Reduce weight. Redistribute load is unbalanced. drawer contents. The Warming drawer will not work. A fuse in your home may be blown or circuit breaker tripped. The controls are not set correctly. • Replace the fuse or reset the circuit breaker. • See the chapter on using the warming drawer on page 69. Excessive There is liquid present in the condensation in drawer. the drawer. Uncovered foods. • Remove the liquid. • Cover food with a lid. The temperature is set too high. • Adjust the temperature to a lower setting. Food dries out in the warming drawer. Moisture is escaping. The drawer is not fully closed. • Cover food with a lid. • Push the drawer in until the latch engages. English - 89 Manual Users_NE58H9970WS_AA_AC_DG68-00550A-00_EN.indd 89 19/05/2014 18:21:43

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PROBLEM
POSSIBLE CAUSE
SOLUTION
A burning or oily
odor is coming
from the vent.
This is normal in a new oven and
will disappear in time.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 70.
Strong odor.
An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
• This is temporary.
Fan noise.
A convection fan may
automatically turn on and off.
• This is normal.
Oven racks are
difficult to slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
• Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
The Display
goes blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the
circuit breaker.
The Display
flashes.
There was a power failure.
• Reset the clock.
The Drawer
does not slide
smoothly or
drags.
The drawer is out of alignment.
• Fully extend the drawer and
push it all the way in. See the
page 82.
The drawer is over-loaded or the
load is unbalanced.
• Reduce weight. Redistribute
drawer contents.
The Warming
drawer will not
work.
A fuse in your home may be
blown or circuit breaker tripped.
• Replace the fuse or reset the
circuit breaker.
The controls are not set
correctly.
• See the chapter on using the
warming drawer on page 69.
Excessive
condensation in
the drawer.
There is liquid present in the
drawer.
• Remove the liquid.
Uncovered foods.
• Cover food with a lid.
The temperature is set too high.
• Adjust the temperature to a
lower setting.
Food dries out
in the warming
drawer.
Moisture is escaping.
• Cover food with a lid.
The drawer is not fully closed.
• Push the drawer in until the
latch engages.
English - 89
08
TROUBLESHOOTING
Manual Users_NE58H9970WS_AA_AC_DG68-00550A-00_EN.indd
89
19/05/2014
18:21:43