Samsung NE59M4310SS/AA User Manual - Page 45

Information codes, English 45, OVEN OFF

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Problem Strong odor. Oven racks are difficult to slide. Possible cause Solution An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. Operate the oven empty on the bake setting at 400 °F for 1 hour. The shiny, silver-colored racks have residue on their surfaces. Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. DRAWER Problem The drawer does not slide smoothly or drags. Possible cause The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. Solution Fully extend the drawer and push it all the way in. See the page 40. Reduce weight. Redistribute drawer contents. Information codes OVEN Problem C-d0 C-d1 C-20 C-21 C-30 C-31 Possible cause Solution This code occurs if the Control key is short for 1 minute. This code occurs if the door lock is mispositioned. The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. This code occurs if the internal temperature rises abnormally high. The PCB sensor is open when the oven is operating. The PCB sensor is short when the oven is operating. This code occurs if the PBA temperature rises abnormally high. Call for service. Troubleshooting NE59M4310_AA_DG68-00881A-03_EN+MES+CFR.indb 45 English 45 2019-12-13 10:57:48

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English 45
Troubleshooting
Information codes
OVEN
Problem
Possible cause
Solution
C-d0
This code occurs if the Control
key is short for 1 minute.
Press
OVEN OFF
and restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
C-d1
This code occurs if the door
lock is mispositioned.
C-20
The oven sensor is open when
the oven is operating.
The oven sensor is short
when the oven is operating.
C-21
This code occurs if the
internal temperature rises
abnormally high.
C-30
The PCB sensor is open when
the oven is operating.
The PCB sensor is short when
the oven is operating.
C-31
This code occurs if the PBA
temperature rises abnormally
high.
Call for service.
Problem
Possible cause
Solution
Strong odor.
An odor coming from
the insulation around
the inside of the oven is
normal for the first few
times the oven is used.
Operate the oven empty on
the bake setting at 400 °F
for 1 hour.
Oven racks are
difficult to slide.
The shiny, silver-colored
racks have residue on their
surfaces.
Apply a small amount of
vegetable oil to a paper
towel and wipe the edges
of the oven racks with the
paper towel.
DRAWER
Problem
Possible cause
Solution
The drawer does
not slide smoothly
or drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See
the page
40
.
The drawer is over-loaded
or the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
NE59M4310_AA_DG68-00881A-03_EN+MES+CFR.indb
45
2019-12-13
°° 10:57:48