Samsung SCX-5639FR User Manual (user Manual) (ver.1.01) (English) - Page 125
Understanding display messages
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Understanding display messages 4. Troubleshooting 125 Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. 11 Paper Jam-related messages Message Meaning Suggested solutions • Document jam Remove jam • Original paper jam Original paper jam inside of scanner. Remove jam. The loaded original document has jammed in the document feeder. Clear the jam (see "Clearing original document jams" on page 109). • DADF Exit Jam • DADF Duplex Jam The loaded original document has jammed in the duplex document feeder. Clear the jam (see "Original paper jam in scanner duplex path" on page 113). • Paper Jam Paper has jammed Clear the jam (see "In in Tray 1 in the paper feed tray 1" on page 116). • Paper Jam 0 in tray1 area. • Paper Jam Paper has jammed Clear the jam (see "In in Tray 2 in the optional tray. optional tray2" on • Paper Jam 0 in tray2 page 117).