Samsung SCX-5639FR User Manual (user Manual) (ver.1.01) (English) - Page 313
Toner specks, Dropouts, Printing Preferences, Paper, Thick, White Spots
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Printing quality problems 6. Troubleshooting 153 Condition Toner specks A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts A aBbC A aBbC A aBbC A aBbC A aBbC White Spots Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning. Contact a service representative. If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick. If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative.