Sharp GX29 User Guide - Page 117

SIM and View Groups setting, does not support it. Check

Page 117 highlights

Problem Call quality is poor. Cannot access network service. Cannot send or receive Text Message. Cannot connect to Multimedia Message service provider. Solution • Your current location may not provide good call quality (i.e., in a car or train). Move to a location where radio signal strength is greater. • Check where your account has been registered and where the service is available. • Make sure you are correctly subscribed for the Short Message Service, that the network supports this service, and that the centre number is set up correctly. If not, contact your network service provider. • MMS settings and configuration may be missing or incorrect or the network does not support it. Check your service provider's access point number. Contact your service provider to confirm the correct settings. Problem Limited memory available. Call is terminated unexpectedly. No entries are displayed in the Contacts List. Fax transmission failure. Solution • Delete any unnecessary data. • Magnetised objects such as health necklaces placed near the phone may terminate the call. Keep your phone away from such objects. • Confirm that the Contacts Location setting (Handset or SIM) and View Groups setting are made correctly. • Before transmitting fax data, configure your fax software to use the software flow control. • Use of the optional data cable is recommended for transmitting fax data. Troubleshooting 117

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Troubleshooting
117
Call quality is poor.
Your current location may not
provide good call quality (i.e.,
in a car or train). Move to a
location where radio signal
strength is greater.
Cannot access
network service.
Check where your account
has been registered and
where the service is
available.
Cannot send or
receive Text
Message.
Make sure you are correctly
subscribed for the Short
Message Service, that the
network supports this service,
and that the centre number is
set up correctly. If not, contact
your network service
provider.
Cannot connect to
Multimedia
Message service
provider.
MMS settings and
configuration may be missing
or incorrect or the network
does not support it. Check
your service provider’s
access point number.
Contact your service provider
to confirm the correct
settings.
Problem
Solution
Limited memory
available.
Delete any unnecessary data.
Call is terminated
unexpectedly.
Magnetised objects such as
health necklaces placed near
the phone may terminate the
call. Keep your phone away
from such objects.
No entries are
displayed in the
Contacts List.
Confirm that the Contacts
Location setting (Handset or
SIM) and View Groups setting
are made correctly.
Fax transmission
failure.
Before transmitting fax data,
configure your fax software to
use the software flow control.
Use of the optional data cable
is recommended for
transmitting fax data.
Problem
Solution