Sony Ericsson Z610i User Guide - Page 78

Possible cause, Solution, To charge the battery, To charge the, battery, To insert SIM

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I cannot turn on the phone Possible cause: The battery is discharged. Solution: Recharge the battery % 5 To charge the battery. Solution: Turn the phone on with the charger attached. If the phone starts, restart the phone with no charger attached. I cannot charge the phone or battery capacity is low Possible cause: The charger is not properly connected to the phone. Solution: Make sure that the charger connector clicks properly into place when connected % 5 To charge the battery. Possible cause: The battery connection is poor. Solution: Remove the battery and clean the connectors. You can use one of the following lightly soaked in alcohol; a soft brush, a cloth or a cotton bud. Make sure that the battery is completely dry before you put it back. Check that the battery connectors in the phone are not damaged. Possible cause: The battery is worn out and needs to be replaced. Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly. Possible cause: The battery connection is poor. Solution: Make sure the battery is inserted correctly % 5 To insert SIM card and battery. I cannot use SMS/text messages on my phone Possible cause: Settings are missing or incorrect. Solution: Contact your network operator to find out the correct SMS service centre setting % 35 Text messaging (SMS). I cannot use MMS/picture messages on my phone Possible cause: Your subscription does not include data capability. Solution: Please contact your network operator. Possible cause: Settings are missing or incorrect. 78 Troubleshooting This is the Internet version of the user's guide. © Print only for private use.

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78
Troubleshooting
I cannot turn on the phone
Possible cause
: The battery is
discharged.
Solution
: Recharge the battery
%
5 To charge the battery
.
Solution
: Turn the phone on with the
charger attached. If the phone starts,
restart the phone with no charger
attached.
I cannot charge the phone or battery
capacity is low
Possible cause
: The charger is not
properly connected to the phone.
Solution
: Make sure that the charger
connector clicks properly into place
when connected
%
5 To charge the
battery
.
Possible cause
: The battery
connection is poor.
Solution
: Remove the battery and
clean the connectors. You can use
one of the following lightly soaked in
alcohol; a soft brush, a cloth or a
cotton bud. Make sure that the battery
is completely dry before you put it
back. Check that the battery
connectors in the phone are not
damaged.
Possible cause
: The battery is worn
out and needs to be replaced.
Solution
: Try another battery and
charger for the same phone model,
or visit your retailer and ask them to
verify if the battery and charger are
working properly.
Possible cause
: The battery
connection is poor.
Solution
: Make sure the battery is
inserted correctly
%
5 To insert SIM
card and battery
.
I cannot use SMS/text messages on
my phone
Possible cause
: Settings are missing
or incorrect.
Solution
: Contact your network
operator to find out the correct SMS
service centre setting
%
35 Text
messaging (SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
This is the Internet version of the user's guide. © Print only for private use.