Sony CCD-TRV238E User Manual - Page 82

Troubleshooting - problems

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Troubleshooting Troubleshooting If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem Overall operations persists, remove the power source and contact your Sony dealer. If "C:ss:ss" is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 92 for details. Symptom Cause and/or Corrective Actions The power does not turn on. • The battery pack is discharged, running low, or not attached to the camcorder. cAttach a charged battery pack to the camcorder. (p. 12) cUse the AC Adaptor to connect to the wall socket. (p. 15) The camcorder does not operate even when the power is set to on. cDisconnect the AC Adaptor from the wall socket or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all settings including the clock setting are reset.) For TRV238E/438E/ TRV285E: The supplied Remote Commander does not function. cSet [COMMANDER] in the (OTHERS) menu to [ON]. (p. 59) cInsert a battery into the battery holder with the + - polarities correctly matching the + - marks. If this still does not solve the problem, insert a new battery since the battery is dead. (p. 108) cRemove any obstructions between the Remote Commander and the remote sensor. Batteries/Power sources Symptom Cause and/or Corrective Actions The CHG (charge) lamp does not light while the battery pack is being charged. cAttach the battery pack to the camcorder correctly. If the lamp still does not light up, then it indicates that no power is supplied from the wall socket. • The battery charge is completed. (p. 12) The CHG (charge) lamp flashes while cAttach the battery pack to the camcorder correctly. If the problem the battery pack is being charged. persists, disconnect the AC Adaptor from the wall socket and contact your Sony dealer. The battery pack may be damaged. (p. 12) The battery pack is quickly discharged. • The temperature of the environment is too low, or the battery pack has not been charged enough. This is not a malfunction. cFully charge the battery again. If the problem persists, replace the battery pack with a new one. It may be damaged. (p. 12, 96) 82 Troubleshooting

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Troubleshooting
82
Troubleshooting
Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, remove the power source and
contact your Sony dealer.
If “C:
ss
:
ss
” is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 92 for
details.
Overall operations
Batteries/Power sources
Symptom
Cause and/or Corrective Actions
The power does not turn on.
•
The battery pack is discharged, running low, or not attached to the
camcorder.
c
Attach a charged battery pack to the camcorder. (p. 12)
c
Use the AC Adaptor to connect to the wall socket. (p. 15)
The camcorder does not operate even
when the power is set to on.
c
Disconnect the AC Adaptor from the wall socket or remove the battery
pack, then reconnect it after about 1 minute. If the functions still do not
work, press the RESET button using a sharp-pointed object. (If you press
the RESET button, all settings including the clock setting are reset.)
For
TRV238E/438E/
TRV285E:
The supplied Remote Commander
does not function.
c
Set [COMMANDER] in the
(OTHERS) menu to [ON]. (p. 59)
c
Insert a battery into the battery holder with the + – polarities correctly
matching the + – marks. If this still does not solve the problem, insert a
new battery since the battery is dead. (p. 108)
c
Remove any obstructions between the Remote Commander and the
remote sensor.
Symptom
Cause and/or Corrective Actions
The CHG (charge) lamp does not
light while the battery pack is being
charged.
c
Attach the battery pack to the camcorder correctly. If the lamp still does
not light up, then it indicates that no power is supplied from the wall
socket.
•
The battery charge is completed. (p. 12)
The CHG (charge) lamp flashes while
the battery pack is being charged.
c
Attach the battery pack to the camcorder correctly. If the problem
persists, disconnect the AC Adaptor from the wall socket and contact
your Sony dealer. The battery pack may be damaged. (p. 12)
The battery pack is quickly
discharged.
•
The temperature of the environment is too low, or the battery pack has
not been charged enough. This is not a malfunction.
c
Fully charge the battery again. If the problem persists, replace the
battery pack with a new one. It may be damaged. (p. 12, 96)