Sony CCD-TRV238E User Manual - Page 90
Click [Device Manager]., Click [Start].
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Symptom For TRV270E/285E: The image does not appear on the screen of the Windows computer when using the USB cable. For TRV270E/285E: [Cannot start Easy Handycam with USB connected] appears on the screen of your camcorder. Cause and/or Corrective Actions For Windows XP Log on as Administrators. 1 Check that your camcorder is connected to a computer. 2 Click [Start]. 3 Right-click [My Computer], then click [Properties]. The [System Properties] screen appears. 4 Click the [Hardware] tab. 5 Click [Device Manager]. 6 Click [View], then click [Devices by type]. 7 If devices below are already installed, right-click them, then click [Uninstall] to delete them. For copying and viewing pictures recorded on a tape • [USB Composite Device] in the [Universal Serial Bus Controller] folder • [USB Audio Device] in the [Sound, video and game controllers] folder • [USB Device] in the [Other devices] folder 8 When the [Confirm Device Removal] screen appears, click [OK]. 9 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 10 Place the CD-ROM in the disc drive of your computer. 11 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may vary depending on the computer. 3 Click [Open]. 4 Double-click [Driver]. 5 Double-click [Setup.exe]. b Note • Deleting anything other than [USB Composite Device], [USB Audio Device], and [USB Device] may cause malfunction of your computer. cYou cannot start the simple operation settings while the USB cable is connected. Disconnect the USB cable from your camcorder first. 90 Troubleshooting