Sony DVP-CX870D Operating Instructions - Page 85
Self-diagnosis function, First three characters, Cause and/or Corrective Action
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Self-diagnosis function When the self-diagnosis function activates to prevent the player from malfunctioning, a fivecharacter service number (combination of a letter and digits) flashes on the screen and on the front panel display. In this case, check the following table. C:13:00 First three characters C13 C31 Exx (xx is any number) Cause and/or Corrective Action •The disc is dirty. , Clean the disc with a cleaning cloth. (page 6) •The disc is not facing the correct direction. , Place the disc in the slot so that the playing side is facing left. •The front cover will not open or close all the way. , Remove any objects that may be blocking the movement of the front cover. •To prevent a malfunction, the player has performed the self-diagnosis function. The front cover automatically opens and the player enters standby mode. , When you contact your Sony dealer or local authorized Sony service facility, remove all of the discs in the player and give the 5-character service number. (example: E:61:10) Additional Information 85