Sony KDF-55XS955 Operating Instructions (Large File - 14.9 MB) - Page 115
Contacting Sony, Troubleshooting, Twin View - services manual
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Other Information Contacting Sony If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or 1-877-899-SONY (7669) (Canadian residents only). Before calling Sony customer support, please write down the model and serial numbers of your TV. You'll find this information on the front cover of this manual. Troubleshooting Twin View Problem Possible Remedies I cannot get Twin View to work ❏ ❏ ❏ If you are using a cable box to unscramble all channels (as shown on page 32), you cannot use the Twin View feature. This is because the cable box can unscramble only one channel at a time. You can use Twin View to view a signal from a different source that is connected to the LCD projection TV's A/V jacks (such as a VCR or DVD player) in the second window by pressing TV/VIDEO while in Twin View. Sources connected to the CABLE, VIDEO 5, VIDEO 6, VIDEO 7 and VIDEO 8 inputs, as well as digital source display only in the left Twin View window. There is no Twin View window, ❏ or it is just static ❏ Be sure the Twin View window is set to a video input or channel that has a signal airing. You might be tuned to a video input with nothing connected to it. Try cycling through the video inputs by pressing TV/VIDEO. Twin View cannot display anything but TV channels ❏ Try cycling through the video inputs by pressing TV/VIDEO. Check that the Label Video Inputs option is not set to Skip. (See the Setup menu on page 109.) Twin View displays the same ❏ Both Twin View windows might be set to the same channel. Try changing program in both windows channels in either window. Other Information 115